- AbstractAnalyzerDecision
- AbstractMessageFilterMenuItem
- Account
- Account.AccountType
- AccountConnectorTab
- AccountConnectorTabProvider
- AccountConnectorTabViewContext
- AccountModifier
- AccountProvider
- ActiveCall
- ActiveCallEvent
- ActiveCallProvider
- AgentActionHandler
- AgentAvailability
- AgentAvailabilityChangedEvent
- AgentAvailabilityEventListener
- AgentBacklogMailInfoViewContext
- AgentBacklogMessageFilterMenuItem
- AgentCallQuickCase
- AgentCallQuickCaseStartOperation
- AgentCallQuickCaseStartOperationResult
- AgentCategoryVisibility
- AgentCategoryVisibilityContext
- AgentChatAction
- AgentChatActionValidationException
- AgentChatActionValidator
- AgentChatCloseAction
- AgentChatClosedEvent
- AgentChatInfoViewContext
- AgentChatJoinedEvent
- AgentChatSession
- AgentChatUploadAttachmentAction
- AgentDevice
- AgentDeviceControlConnector
- AgentDeviceEvent
- AgentDeviceEventListener
- AgentDeviceLoginException
- AgentDeviceLoginException.Reason
- AgentDeviceLoginRequest
- AgentDeviceLoginResult
- AgentDeviceOperationException
- AgentDeviceState
- AgentDeviceStateChangedEvent
- AgentDeviceStateEventListener
- AgentDraftMailInfoViewContext
- AgentDraftMessage
- AgentDraftMessageInfo
- AgentEditorController
- AgentEditorControllerProvider
- AgentEditorMailInfoViewContext
- AgentExternalForwardMessageSentAndTicketClosedEvent
- AgentExternalForwardMessageSentAndTicketForwardedEvent
- AgentExternalForwardMessageSentAndTicketKeptEvent
- AgentExternalInquiryMessageSentTicketEvent
- AgentFolderInfo
- AgentGroup
- AgentGroupModifier
- AgentInfo
- AgentInfoHandler
- AgentIntermediateMessageSentTicketEvent
- AgentInternalForwardedTicketRoutedEvent
- AgentLoginState
- AgentLoginStateChangedEvent
- AgentLoginStateEventListener
- AgentMailEditorAppearance
- AgentMailEditorAppearanceProvider
- AgentMailEditorTextModuleListManipulator
- AgentMailEditorTextModuleManipulationInput
- AgentMailEditorViewContext
- AgentMailInfoViewContext
- AgentMessage
- AgentMessageFilterMenuItemProvider
- AgentMessageFilterMenuViewContext
- AgentMessageInfo
- AgentMessageSentAndTicketClosedEvent
- AgentOutgoingMailInfoViewContext
- AgentOutgoingMessageFilterMenuItem
- AgentPauseState
- AgentPauseStateChangedEvent
- AgentPauseStateEventListener
- AgentPhoneSystemInfo
- AgentPhoneTicketMailInfoViewContext
- AgentPostProcessingState
- AgentPostProcessingStateChangedEvent
- AgentPostProcessingStateEventListener
- AgentPreSendExternalForwardMessageAndCloseTicketEvent
- AgentPreSendExternalForwardMessageAndForwardTicketEvent
- AgentPreSendExternalForwardMessageAndKeepTicketEvent
- AgentPreSendExternalInquiryMessageTicketEvent
- AgentPreSendIntermediateMessageTicketEvent
- AgentPreSendMessageAndCloseTicketEvent
- AgentQueuedCallInfo
- AgentQuickCase
- AgentQuickCaseCancelOperation
- AgentQuickCaseCancelOperationResult
- AgentQuickCaseMailInfoViewContext
- AgentQuickCaseOperationBuilder
- AgentQuickCaseOperationBuilder.StartQuickCase
- AgentQuickCaseOperationBuilder.StartQuickCase.AsCallQuickCase
- AgentQuickCaseStartOperation
- AgentQuickCaseStartOperationResult
- AgentQuickCaseTicketAction
- AgentQuickCaseTicketCreateAndCloseAction
- AgentQuickCaseTicketCreateAndKeepAction
- AgentQuickCaseTicketCreateAndRouteAction
- AgentQuickCaseTicketCreateSendAndCloseAction
- AgentResubmittedTicketRoutedEvent
- AgentSidebarContent
- AgentSidebarContent.ToggleEvent
- AgentSidebarContentProvider
- AgentSidebarViewContext
- AgentTenantVisibility
- AgentTenantVisibilityContext
- AgentTicketAction
- AgentTicketActionValidationException
- AgentTicketActionValidator
- AgentTicketAnsweredClearanceRequiredEvent
- AgentTicketAnsweredEvent
- AgentTicketClearanceRequiredEvent
- AgentTicketCloseAction
- AgentTicketCloseActionViewContext
- AgentTicketClosedEvent
- AgentTicketCloseNoAnswerAction
- AgentTicketCloseOperation
- AgentTicketCloseOperationFailedException
- AgentTicketCloseOperationResult
- AgentTicketForwardAndCloseAction
- AgentTicketForwardedAndClosedEvent
- AgentTicketInternalForwardedEvent
- AgentTicketManuallyRoutedEvent
- AgentTicketRecategorizeAction
- AgentTicketRecategorizedEvent
- AgentTicketRequeuedEvent
- AgentTicketResubmittedEvent
- AgentTicketSendAndCloseAction
- AgentTicketSendAndCloseActionViewContext
- AgentTicketSendIntermediateAction
- AgentTicketUploadAttachmentAction
- AgentVisibilityHandler
- AnalyzerDecision
- AnswerType
- App
- AppProvider
- ArchiveAccessCallInfoViewContext
- ArchiveAccessChatInfoViewContext
- ArchiveAccessMailInfoViewContext
- Attachment
- AttachmentDataSource
- AttachmentDataSourceProvider
- AttachmentFilterContext
- AttachmentIOException
- AttachmentListManipulator
- AttachmentNotFoundException
- AttachmentTemporaryNotAvailableException
- AttachmentValidator
- AutoExternalForwardMessageSentAndTicketClosedEvent
- AutoExternalForwardMessageSentAndTicketForwardedEvent
- AutoIntermediateMessageSentTicketEvent
- AutoInternalForwardedTicketRoutedEvent
- AutoMessageSentAndTicketClosedEvent
- AutoPreSendExternalForwardMessageAndCloseTicketEvent
- AutoPreSendExternalForwardMessageAndForwardTicketEvent
- AutoPreSendIntermediateMessageTicketEvent
- AutoPreSendMessageAndCloseTicketEvent
- AutoResubmittedTicketRoutedEvent
- AutoRoutingTagOperation
- AutoRoutingTagOperationFailedException
- AutoRoutingTagOperationResult
- AutoTicketAnsweredClearanceRequiredEvent
- AutoTicketAnsweredEvent
- AutoTicketClosedEvent
- AutoTicketForwardedAndClosedEvent
- AutoTicketInternalForwardedEvent
- AutoTicketInternalForwardOperation
- AutoTicketInternalForwardOperationFailedException
- AutoTicketInternalForwardOperationResult
- AutoTicketRecategorizationOperation
- AutoTicketRecategorizationOperationFailedException
- AutoTicketRecategorizationOperationResult
- AutoTicketRecategorizedEvent
- AutoTicketRequeuedEvent
- AutoTicketRequeueOperation
- AutoTicketRequeueOperationFailedException
- AutoTicketRequeueOperationResult
- AutoTicketResubmittedEvent
- AutoTicketRoutedEvent
- BacklogCallInfo
- BacklogCallInfoViewContext
- BacklogChatInfo
- BacklogChatInfoViewContext
- BacklogHandler
- BacklogMailInfoViewContext
- BacklogMessage
- BacklogMessageInfo
- BusinessHour
- BusinessHourInfo
- BusinessHourInfoHandler
- BusinessTimeSlot
- Call
- CallBacklogHandler
- CallChangedEvent
- CallDeliveredEvent
- CallEstablishedEvent
- CallFinishedEvent
- CallFinishedEvent.FinishCause
- CallInfo
- CallInfoTab
- CallInfoTabProvider
- CallInfoViewContext
- CallNotFoundException
- CallOperationException
- CallProvider
- CallRedirectedEvent
- CallRoutingConnector
- CallRoutingEventListener
- CallRoutingInfo
- CallState
- CallStateChangedEvent
- CallStateEventListener
- CallTransferredEvent
- Category
- CategoryAnalyzerDecision
- CategoryAssigned
- CategoryConfigTab
- CategoryConfigTabProvider
- CategoryConfigViewContext
- CategoryModifier
- CentralAttachmentUploadAction
- Channel
- Chat
- ChatAgentPlugin
- ChatBacklogHandler
- ChatClosedEvent
- ChatClosedEventListener
- ChatEvent
- ChatInfoTab
- ChatInfoTabProvider
- ChatInfoViewContext
- ChatJoinedEventListener
- ChatOfferedEvent
- ChatOfferedEventListener
- ChatProvider
- ChatRatingReceivedEvent
- ChatRoutingRequest
- ChatSession
- ChatStartedEvent
- ChatStartedEventListener
- ChatStep
- ChatStep.ChatStepOrigin
- ClaimMailInfoViewContext
- CloseOperationBuilder
- CloseOperationBuilder.WithTicket
- CloseOperationBuilder.WithTicket.AsAgent
- CloseOperationBuilder.WithTicket.AsSupervisor
- CloseOperationBuilder.WithTicket.WithTransactionCode
- CloseOperationBuilder.WithTicket.WithTransactionCode.AsAgent
- CloseOperationBuilder.WithTicket.WithTransactionCode.AsSupervisor
- CloseTicketEvent
- ConfirmationMessageSentTicketEvent
- ConnectedAgentDevice
- ConnectedAgentDeviceProvider
- Contact
- ContactHandler
- ContactIdentifier
- CorePlugin
- CustomChannel
- CustomChannelDefinition
- CustomerChatSession
- DeliverQueuedCallRequest
- DeliveryFailureMessage
- DeliveryFailureMessageInfo
- DeliveryFailureMessageReceivedEvent
- DeliveryFailureMessageReceivedEventListener
- DeliveryFailureMessageReceivedResult
- DeliveryFailureMessageReceivedResult.DeliveryFailureAction
- DequeueQueuedCallRequest
- EntityHandler
- Event
- ExtendedMessage
- ExtendedMessageConnector
- ExternalForwardMessageSentAndTicketClosedEvent
- ExternalForwardMessageSentAndTicketForwardedEvent
- ExternalForwardMessageSentAndTicketKeptEvent
- ExternalMessageSentAndTicketClosedEvent
- ExternalReplyMailInfoViewContext
- ExternalReplyMessage
- ExternalReplyMessageInfo
- ExternalReplyMessageManipulationInput
- ExternalReplyMessageManipulationResult
- ExternalReplyMessageManipulator
- ExternalReplyMessageReceivedEvent
- ExternalReplyMessageReceivedEventListener
- ExternalRouting
- ExternalRoutingConnector
- ExternalRoutingConnectorPlugin
- ExternalRoutingConnectorTab
- ExternalRoutingConnectorTabProvider
- ExternalRoutingConnectorTabViewContext
- ExternalRoutingException
- ExternalRoutingModifier
- ExternalRoutingRequestException
- ExternalTicketAnsweredClearanceRequiredEvent
- ExternalTicketAnsweredEvent
- ExternalTicketClosedEvent
- FinishQueuedCallRequest
- FinishQueuedCallRequest.FinishCause
- FrontendComponent
- FrontendController
- FrontendMessage
- FrontendMessageLevel
- FrontendScript
- Group
- GroupModifier
- Holiday
- IncomingAttachmentChatMessage
- IncomingBindings
- IncomingBindingsProvider
- IncomingCall
- IncomingCallDeliveredEvent
- IncomingCallEstablishedEvent
- IncomingCallFinishedEvent
- IncomingCallProvider
- IncomingCallRedirectedEvent
- IncomingCallStateChangedEvent
- IncomingCallTransferredEvent
- IncomingChatMessageManipulator
- IncomingChatMessageValidator
- IncomingChatStep
- IncomingChatStepInfo
- IncomingMailInfoViewContext
- IncomingMessage
- IncomingMessageAnalyzer
- IncomingMessageAnalyzerData
- IncomingMessageAnalyzerInput
- IncomingMessageAnalyzerResult
- IncomingMessageInfo
- IncomingMessageManipulationInput
- IncomingMessageManipulationResult
- IncomingMessageManipulator
- IncomingMessageReceivedEvent
- IncomingMessageReceivedEventListener
- IncomingMessageViewContext
- IncomingTextChatMessageManipulationInput
- IncomingTextChatMessageManipulationResult
- InfoTab
- InfoTabBehavior
- InfoTabBehavior.HighlightType
- InfoTabBehavior.SelectionType
- InfoTabNotification
- InfoTabNotification.Type
- IntermediateStorage
- IntermediateStorage.ValueType
- IntermediateStorageProvider
- InternalForwardOperationBuilder
- InternalForwardOperationBuilder.WithTicket
- InternalForwardOperationBuilder.WithTicket.WithDueDate
- InternalForwardOperationBuilder.WithTicket.WithDueDate.WithAgent
- InternalForwardOperationBuilder.WithTicket.WithDueDate.WithAgent.AsSupervisor
- InternalForwardOperationBuilder.WithTicket.WithDueDate.WithAgent.Auto
- Issue
- IssueNote
- IssueNotes
- IssueOperationResult
- IssueProvider
- IssueRecategorizationFilterContext
- IssueRecategorizationOperationResult
- IssueRoutingTagOperationResult
- IssueViewContext
- LanguageAnalyzerDecision
- Location
- LocationAnalyzerDecision
- LocationModifier
- LocationProvider
- MailAgentPlugin
- MailInfoTab
- MailInfoTabProvider
- MailInfoViewContext
- MailMessage
- MasterEntity
- MenuItemProvider
- MessageAttachmentDataSource
- MessageConnector
- MessageConnectorPlugin
- MessageFilterMenuItem
- MessageFilterMenuViewContext
- MessageFormat
- MessageInfo
- MessageIterator
- MessageSentAndTicketClosedEvent
- MessageSentEvent
- MessageSentEventListener
- MessageSentTicketEvent
- MessageTab
- MessageTabProvider
- MessageViewContext
- ModifiableAgentAvailability
- ModifiableAgentPauseState
- ModifiableAgentPostProcessingState
- ModifiableIssueNotes
- Modifier
- NextMessageInfo
- OnlineAgentCategoryVisibility
- OnlineAgentCategoryVisibilityContext
- OnlineAgentTenantVisibility
- OnlineAgentTenantVisibilityContext
- Operation
- OperationFailedException
- OperationResult
- OptionalBacklogMessageInfo
- OptionalCategoryProvider
- OptionalSentMessageInfo
- OptionalTenantProvider
- OutgoingCall
- OutgoingCallDeliveredEvent
- OutgoingCallEstablishedEvent
- OutgoingCallFinishedEvent
- OutgoingCallProvider
- OutgoingCallRedirectedEvent
- OutgoingCallStateChangedEvent
- OutgoingCallTransferredEvent
- OutgoingChatMessageManipulator
- OutgoingChatStep
- OutgoingChatStepInfo
- OutgoingMailInfoViewContext
- OutgoingMessage
- OutgoingMessageHandler
- OutgoingMessageHandler.SendOptions
- OutgoingMessageInfo
- OutgoingTextChatMessageManipulationInput
- OutgoingTextChatMessageManipulationResult
- PauseReason
- PermanentMessagingException
- PersistencyException
- PersistencyHandler
- PhoneDeviceState
- PhoneDeviceStateChangedEvent
- PhoneDeviceStateEventListener
- PhoneSystem
- PhoneSystemConnector
- PhoneSystemConnectorPlugin
- PhoneSystemConnectorTab
- PhoneSystemConnectorTabProvider
- PhoneSystemConnectorTabViewContext
- PhoneSystemException
- PhoneSystemModifier
- PhoneSystemStateChangedEvent
- PhoneSystemStateChangedEvent.PhoneSystemState
- PhoneSystemStateEventListener
- PluginBundleLifecycleEvent
- PluginBundleLifecycleEventListener
- PostIncomingMessageListener
- PostStartPluginBundleLifecycleEvent
- PreProcessingResult
- PreSendAgentMessage
- PreSendAgentMessageInfo
- PreSendConfirmationMessageTicketEvent
- PreSendExternalForwardMessageAndCloseTicketEvent
- PreSendExternalForwardMessageAndForwardTicketEvent
- PreSendExternalForwardMessageAndKeepTicketEvent
- PreSendExternalMessageAndCloseTicketEvent
- PreSendMessage
- PreSendMessageAndCloseTicketEvent
- PreSendMessageEvent
- PreSendMessageEventListener
- PreSendMessageInfo
- PreSendMessageManipulator
- PreSendMessageTicketEvent
- PreStartChatInfo
- PreStartChatValidator
- PreStopPluginBundleLifecycleEvent
- Privilege
- PrivilegeHandler
- Process
- ProcessProvider
- QueuedCall
- QueuedCallChangedEvent
- QueuedCallDeliveredEvent
- QueuedCallDeliveryFailedEvent
- QueuedCallDeliveryFailedEvent.FailCause
- QueuedCallDequeuedEvent
- QueuedCallDisconnectedEvent
- QueuedCallEnqueuedEvent
- QueuedCallEstablishedEvent
- QueuedCallFinishedEvent
- QueuedCallProvider
- QueuedCallReceivedEvent
- QueuedCallRedirectedEvent
- QueuedCallRedirectFailedEvent
- QueuedCallRedirectFailedEvent.FailCause
- QueuedCallStateChangedEvent
- QueuedCallTransferredEvent
- QuickCaseMessage
- QuickCaseMessageInfo
- RatingData
- RatingData.Index
- RatingReceivedEvent
- RatingReceivedEventListener
- RecategorizationListManipulator
- RecategorizationOperationBuilder
- RecategorizationOperationBuilder.WithTicket
- RecategorizationOperationBuilder.WithTicket.WithCategory
- RecategorizationOperationBuilder.WithTicket.WithCategory.AsSupervisor
- RecategorizationOperationBuilder.WithTicket.WithCategory.Auto
- RedirectQueuedCallRequest
- RequeueOperationBuilder
- RequeueOperationBuilder.WithTicket
- RequeueOperationBuilder.WithTicket.AsSupervisor
- RequeueOperationBuilder.WithTicket.Auto
- RerouteQueuedCallRequest
- ResubmitOperationBuilder
- ResubmitOperationBuilder.WithTicket
- ResubmitOperationBuilder.WithTicket.WithDueDate
- ResubmitOperationBuilder.WithTicket.WithDueDate.WithAgent
- Result
- RoutingOperationBuilder
- RoutingPlugin
- RoutingTag
- RoutingTagModifier
- RoutingTagOperationBuilder
- RoutingTagOperationBuilder.WithIssue
- RoutingTagOperationBuilder.WithIssue.WithRoutingTags
- RoutingTagOperationBuilder.WithIssue.WithRoutingTags.AsSupervisor
- RoutingTagOperationBuilder.WithIssue.WithRoutingTags.Auto
- RoutingWorkItem
- RoutingWorkItemDecisionEventListener
- RoutingWorkItemDecisionFailedEvent
- RoutingWorkItemDecisionSuccessfulEvent
- RoutingWorkItemDeliveryFailedEvent
- RoutingWorkItemDeliverySuccessfulEvent
- RoutingWorkItemEvent
- RoutingWorkItemNotFoundException
- RoutingWorkItemOperationException
- RoutingWorkItemProvider
- RoutingWorkItemState
- SearchResultCallInfoViewContext
- SearchResultChatInfoViewContext
- SearchResultMailInfoViewContext
- SentMessage
- SentMessageInfo
- SentMessageViewContext
- SimpleMessage
- SimpleMessageConnector
- StartOutgoingCallRequest
- Storage
- StorageHandler
- StorageProvider
- SubMenuItem
- SupervisorBacklogMessageFilterMenuItem
- SupervisorCategoryVisibility
- SupervisorCategoryVisibilityContext
- SupervisorChatClosedEvent
- SupervisorExternalForwardMessageSentAndTicketClosedEvent
- SupervisorExternalForwardMessageSentAndTicketForwardedEvent
- SupervisorExternalForwardMessageSentAndTicketKeptEvent
- SupervisorInternalForwardedTicketRoutedEvent
- SupervisorMessageFilterMenuItem
- SupervisorMessageFilterMenuItemProvider
- SupervisorMessageFilterMenuViewContext
- SupervisorOutgoingMessageFilterMenuItem
- SupervisorPreSendExternalForwardMessageAndCloseTicketEvent
- SupervisorPreSendExternalForwardMessageAndForwardTicketEvent
- SupervisorPreSendExternalForwardMessageAndKeepTicketEvent
- SupervisorRoutingTagOperation
- SupervisorRoutingTagOperationFailedException
- SupervisorRoutingTagOperationResult
- SupervisorTenantVisibility
- SupervisorTenantVisibilityContext
- SupervisorTicketClosedEvent
- SupervisorTicketCloseOperation
- SupervisorTicketCloseOperationFailedException
- SupervisorTicketCloseOperationResult
- SupervisorTicketForwardedAndClosedEvent
- SupervisorTicketInternalForwardedEvent
- SupervisorTicketInternalForwardOperation
- SupervisorTicketInternalForwardOperationFailedException
- SupervisorTicketInternalForwardOperationResult
- SupervisorTicketManuallyRoutedEvent
- SupervisorTicketRecategorizationOperation
- SupervisorTicketRecategorizationOperationFailedException
- SupervisorTicketRecategorizationOperationResult
- SupervisorTicketRecategorizedEvent
- SupervisorTicketRequeuedEvent
- SupervisorTicketRequeueOperation
- SupervisorTicketRequeueOperationFailedException
- SupervisorTicketRequeueOperationResult
- SystemChatClosedEvent
- SystemGroup
- SystemGroupAssigned
- SystemGroupModifier
- Tab
- TemplateMessageManipulator
- TemporaryMessagingException
- Tenant
- TenantConfigTab
- TenantConfigTabProvider
- TenantConfigViewContext
- TenantModifier
- TenantProvider
- TextChatMessage
- TextModule
- TextModuleFirstLevelGroup
- TextModuleFirstLevelGroup.Classification
- TextModuleFirstLevelGroupItem
- TextModuleFirstLevelGroupModifier
- TextModuleGroup
- TextModuleGroupModifier
- TextModuleModifier
- TextModuleNode
- TextModuleNodeModifier
- TextModuleRoot
- TextModuleRootModifier
- TextModuleSecondLevelGroup
- TextModuleSecondLevelGroupModifier
- Ticket
- TicketAnsweredEvent
- TicketBacklogHandler
- TicketClearanceRequiredEvent
- TicketClosedEvent
- TicketCloseOperationResult
- TicketCreatedEvent
- TicketEnqueuedEvent
- TicketEvent
- TicketInternalForwardedEvent
- TicketInternalForwardOperationResult
- TicketOperationResult
- TicketProvider
- TicketQueuedEvent
- TicketRatingReceivedEvent
- TicketRecategorizationOperationResult
- TicketRecategorizedEvent
- TicketRecategorizedEventListener
- TicketRequeuedEvent
- TicketRequeueOperationResult
- TicketResubmitOperation
- TicketResubmitOperationFailedException
- TicketResubmitOperationResult
- TicketResubmittedEvent
- TicketRoutedEvent
- TicketRoutingInfo
- TicketRoutingRequest
- TicketState
- TicketStateChangedEvent
- TicketStateEventListener
- TopHeaderContent
- TopHeaderContentProvider
- TopHeaderViewContext
- TransactionCode
- TransactionCodeConfigTab
- TransactionCodeConfigTabProvider
- TransactionCodeConfigViewContext
- TransactionCodeModifier
- UndeletableModifier
- User
- User.CategoryMode
- UserAgentGroupAssignment
- UserCloseTicketEvent
- UserConfigTab
- UserConfigTabProvider
- UserConfigViewContext
- UserIssueOperationResult
- UserModifier
- UserProvider
- UserTicketClosedEvent
- UserTicketEvent
- UserTicketInternalForwardedEvent
- UserTicketOperationResult
- UserTicketRecategorizedEvent
- UserTicketRequeuedEvent
- UserTicketRoutedEvent
- ValidationException
- ViewContext
- VisibilityContext
- VisibilityHandler
- WrongArgumentException
- WrongTypeException