Package com.novomind.ecom.api.imail.core.event

Interface SupervisorExternalForwardMessageSentAndTicketKeptEvent

All Superinterfaces:
Event, ExternalForwardMessageSentAndTicketKeptEvent, IncomingMessageInfo, MessageInfo, MessageSentEvent, MessageSentTicketEvent, SentMessageInfo, TicketEvent, TicketProvider, UserProvider, UserTicketEvent
public interface SupervisorExternalForwardMessageSentAndTicketKeptEvent extends ExternalForwardMessageSentAndTicketKeptEvent, UserTicketEvent

This event is triggered when a message associated with a ticket has been successfully sent to an external recipient by a supervisor within the novomind iAGENT core process. The ticket will be processed externally by the external recipient. The current ticket status will not be affected by the forward operation. The ticket maintains in the backlog.

Since:
11.9