Interface SupervisorExternalForwardMessageSentAndTicketKeptEvent
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- All Superinterfaces:
Event,ExternalForwardMessageSentAndTicketKeptEvent,IncomingMessageInfo,MessageInfo,MessageSentEvent,MessageSentTicketEvent,SentMessageInfo,TicketEvent,TicketProvider,UserProvider,UserTicketEvent
public interface SupervisorExternalForwardMessageSentAndTicketKeptEvent extends ExternalForwardMessageSentAndTicketKeptEvent, UserTicketEvent
This event is triggered when a message associated with a ticket has been successfully sent to an external recipient by a supervisor within the novomind iAGENT core process. The ticket will be processed externally by the external recipient. The current ticket status will not be affected by the forward operation. The ticket maintains in the backlog.
- Since:
- 11.9
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Method Summary
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Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate
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Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
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Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
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Methods inherited from interface com.novomind.ecom.api.imail.model.SentMessageInfo
getOutgoingAccount, getOutgoingChannel, getSentMessage
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Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket
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Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider
getUser
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