Package com.novomind.ecom.api.imail.model

Interface MessageInfo

All Known Subinterfaces:

AgentBacklogMailInfoViewContext, AgentDraftMailInfoViewContext, AgentDraftMessageInfo, AgentEditorMailInfoViewContext, AgentExternalForwardMessageSentAndTicketClosedEvent, AgentExternalForwardMessageSentAndTicketForwardedEvent, AgentExternalForwardMessageSentAndTicketKeptEvent, AgentExternalInquiryMessageSentTicketEvent, AgentIntermediateMessageSentTicketEvent, AgentInternalForwardedTicketRoutedEvent, AgentMailEditorViewContext, AgentMailInfoViewContext, AgentMessageDeselectedEvent, AgentMessageInfo, AgentMessageSelectedEvent, AgentMessageSelectionChangedEvent, AgentMessageSentAndTicketClosedEvent, AgentOutgoingMailInfoViewContext, AgentPhoneTicketCreatedEvent, AgentPhoneTicketMailEditorViewContext, AgentPhoneTicketMailInfoViewContext, AgentPreSendExternalForwardMessageAndCloseTicketEvent, AgentPreSendExternalForwardMessageAndForwardTicketEvent, AgentPreSendExternalForwardMessageAndKeepTicketEvent, AgentPreSendExternalInquiryMessageTicketEvent, AgentPreSendIntermediateMessageTicketEvent, AgentPreSendMessageAndCloseTicketEvent, AgentQuickCaseMailEditorViewContext, AgentQuickCaseMailInfoViewContext, AgentQuickCaseTicketAction, AgentQuickCaseTicketCreateAndCloseAction, AgentQuickCaseTicketCreateAndKeepAction, AgentQuickCaseTicketCreateAndRouteAction, AgentQuickCaseTicketCreatedEvent, AgentQuickCaseTicketCreateSendAndCloseAction, AgentResubmittedTicketRoutedEvent, AgentTicketAction, AgentTicketAnsweredClearanceRequiredEvent, AgentTicketAnsweredEvent, AgentTicketClearanceRequiredEvent, AgentTicketCloseAction, AgentTicketClosedEvent, AgentTicketCloseNoAnswerAction, AgentTicketForwardAndCloseAction, AgentTicketForwardedAndClosedEvent, AgentTicketInternalForwardedEvent, AgentTicketManuallyRoutedEvent, AgentTicketRecategorizeAction, AgentTicketRecategorizedEvent, AgentTicketRequeuedEvent, AgentTicketResubmittedEvent, AgentTicketSendAndCloseAction, AgentTicketSendIntermediateAction, AgentTicketUploadAttachmentAction, ArchiveAccessMailInfoViewContext, AutoExternalForwardMessageSentAndTicketClosedEvent, AutoExternalForwardMessageSentAndTicketForwardedEvent, AutoIntermediateMessageSentTicketEvent, AutoInternalForwardedTicketRoutedEvent, AutoMessageSentAndTicketClosedEvent, AutoPreSendExternalForwardMessageAndCloseTicketEvent, AutoPreSendExternalForwardMessageAndForwardTicketEvent, AutoPreSendIntermediateMessageTicketEvent, AutoPreSendMessageAndCloseTicketEvent, AutoResubmittedTicketRoutedEvent, AutoTicketAnsweredClearanceRequiredEvent, AutoTicketAnsweredEvent, AutoTicketClosedEvent, AutoTicketForwardedAndClosedEvent, AutoTicketInternalForwardedEvent, AutoTicketRecategorizedEvent, AutoTicketRequeuedEvent, AutoTicketResubmittedEvent, AutoTicketRoutedEvent, BacklogMailInfoViewContext, BacklogMessageInfo, ClaimMailInfoViewContext, CloseTicketEvent, ConfirmationMessageSentTicketEvent, DeliveryFailureMessageInfo, DeliveryFailureMessageReceivedEvent, ExternalForwardMessageSentAndTicketClosedEvent, ExternalForwardMessageSentAndTicketForwardedEvent, ExternalForwardMessageSentAndTicketKeptEvent, ExternalMessageSentAndTicketClosedEvent, ExternalReplyMailInfoViewContext, ExternalReplyMessageInfo, ExternalReplyMessageManipulationInput, ExternalReplyMessageReceivedEvent, ExternalTicketAnsweredClearanceRequiredEvent, ExternalTicketAnsweredEvent, ExternalTicketClosedEvent, IncomingMailInfoViewContext, IncomingMessageAnalyzerInput, IncomingMessageInfo, IncomingMessageManipulationInput, IncomingMessageReceivedEvent, IncomingMessageViewContext, MailInfoViewContext, MessageSentAndTicketClosedEvent, MessageSentEvent, MessageSentTicketEvent, MessageViewContext, OptionalBacklogMessageInfo, OptionalSentMessageInfo, OutgoingMailInfoViewContext, OutgoingMessageInfo, PreSendAgentMessageInfo, PreSendConfirmationMessageTicketEvent, PreSendExternalForwardMessageAndCloseTicketEvent, PreSendExternalForwardMessageAndForwardTicketEvent, PreSendExternalForwardMessageAndKeepTicketEvent, PreSendExternalMessageAndCloseTicketEvent, PreSendMessageAndCloseTicketEvent, PreSendMessageEvent, PreSendMessageInfo, PreSendMessageTicketEvent, QuickCaseMessageInfo, SearchResultMailInfoViewContext, SentMessageInfo, SentMessageViewContext, SupervisorExternalForwardMessageSentAndTicketClosedEvent, SupervisorExternalForwardMessageSentAndTicketForwardedEvent, SupervisorExternalForwardMessageSentAndTicketKeptEvent, SupervisorInternalForwardedTicketRoutedEvent, SupervisorPreSendExternalForwardMessageAndCloseTicketEvent, SupervisorPreSendExternalForwardMessageAndForwardTicketEvent, SupervisorPreSendExternalForwardMessageAndKeepTicketEvent, SupervisorTicketClosedEvent, SupervisorTicketForwardedAndClosedEvent, SupervisorTicketInternalForwardedEvent, SupervisorTicketManuallyRoutedEvent, SupervisorTicketRecategorizedEvent, SupervisorTicketRequeuedEvent, TicketAnsweredEvent, TicketClearanceRequiredEvent, TicketClosedEvent, TicketCreatedEvent, TicketEnqueuedEvent, TicketEvent, TicketInternalForwardedEvent, TicketQueuedEvent, TicketRecategorizedEvent, TicketRequeuedEvent, TicketResubmittedEvent, TicketRoutedEvent, TicketStateChangedEvent, UserCloseTicketEvent, UserTicketClosedEvent, UserTicketEvent, UserTicketInternalForwardedEvent, UserTicketRecategorizedEvent, UserTicketRequeuedEvent, UserTicketRoutedEvent

public interface MessageInfo

A MessageInfo object provides information about a message

Since:

10.0.16

Method Summary

Modifier and Type	Method	Description
java.lang.Long	getTicketId()

Method Detail

getTicketId

java.lang.Long getTicketId()

Returns:

the ticket id

Since:

10.0.16