Interface AgentPhoneTicketMailEditorViewContext
- All Superinterfaces:
AgentEditorControllerProvider
,AgentQuickCaseMailEditorViewContext
,MessageInfo
,QuickCaseMessageInfo
,UserProvider
,ViewContext
This interface is used to provide view context specific information
within the novomind iAGENT Desk application, for the agent's editor
displayed for a PhoneTicket.
This interface can only be used within the novomind iAGENT Desk application.
- Since:
- 12.22
-
Method Summary
Methods inherited from interface com.novomind.ecom.api.imail.provider.AgentEditorControllerProvider
getAgentEditorController
Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
Methods inherited from interface com.novomind.ecom.api.imail.model.QuickCaseMessageInfo
getOutgoingAccount, getOutgoingChannel, getQuickCaseMessage
Methods inherited from interface com.novomind.ecom.api.iagent.frontend.ViewContext
getUser
-
Method Details
-
getAgentQuickCase
AgentPhoneTicket getAgentQuickCase()Returns theAgentPhoneTicket
- Specified by:
getAgentQuickCase
in interfaceQuickCaseMessageInfo
- Returns:
- the
AgentPhoneTicket
object - Since:
- 12.22
-