Package com.novomind.ecom.api.imail.agent.frontend.editor

Interface AgentPhoneTicketMailEditorViewContext

All Superinterfaces:

AgentEditorControllerProvider, AgentQuickCaseMailEditorViewContext, MessageInfo, QuickCaseMessageInfo, UserProvider, ViewContext

public interface AgentPhoneTicketMailEditorViewContext
extends AgentQuickCaseMailEditorViewContext

This interface is used to provide view context specific information within the novomind iAGENT Desk application, for the agent's editor displayed for a PhoneTicket. This interface can only be used within the novomind iAGENT Desk application.

Since:

12.22

Method Summary

Modifier and Type	Method	Description
AgentPhoneTicket	getAgentQuickCase()	Returns the AgentPhoneTicket

Methods inherited from interface com.novomind.ecom.api.imail.provider.AgentEditorControllerProvider

getAgentEditorController

Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo

getTicketId

Methods inherited from interface com.novomind.ecom.api.imail.model.QuickCaseMessageInfo

getOutgoingAccount, getOutgoingChannel, getQuickCaseMessage

Methods inherited from interface com.novomind.ecom.api.iagent.frontend.ViewContext

getUser

Method Details

getAgentQuickCase

AgentPhoneTicket getAgentQuickCase()

Returns the AgentPhoneTicket

Specified by:

getAgentQuickCase in interface QuickCaseMessageInfo

Returns:

the AgentPhoneTicket object

Since:

12.22