QuickCaseMessageInfo (ecom-api-iagent 12.27.2 API)

All Superinterfaces:

MessageInfo

All Known Subinterfaces:

AgentPhoneTicketMailEditorViewContext, AgentQuickCaseMailEditorViewContext, AgentQuickCaseTicketAction, AgentQuickCaseTicketCreateAndCloseAction, AgentQuickCaseTicketCreateAndKeepAction, AgentQuickCaseTicketCreateAndRouteAction, AgentQuickCaseTicketCreateSendAndCloseAction
```
public interface QuickCaseMessageInfo
extends MessageInfo
```
A QuickCaseMessageInfo object provides information about a QuickCaseMessage.

Since:

11.3

Method Summary

All Methods Instance Methods Abstract Methods
Modifier and Type	Method	Description
`AgentQuickCase`	`getAgentQuickCase()`	Returns the `AgentQuickCase`
`Account`	`getOutgoingAccount()`
`Channel`	`getOutgoingChannel()`
`QuickCaseMessage`	`getQuickCaseMessage()`

Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId

- Method Detail
  - getAgentQuickCase
```
AgentQuickCase getAgentQuickCase()
```
    Returns the AgentQuickCase
    
    Returns:
    
    the AgentQuickCase object
    
    Since:
    
    12.22
  - getQuickCaseMessage
```
QuickCaseMessage getQuickCaseMessage()
```
    Returns:
    
    the QuickCaseMessage
    
    Since:
    
    11.3
  - getOutgoingAccount
```
Account getOutgoingAccount()
```
    Returns:
    
    the outgoing account of the message.
    
    Since:
    
    11.3
  - getOutgoingChannel
```
Channel getOutgoingChannel()
```
    Returns:
    
    the outgoing channel of the message.
    
    Since:
    
    11.3