Package com.novomind.ecom.api.imail.model

Interface QuickCaseMessageInfo

All Superinterfaces:

MessageInfo

All Known Subinterfaces:

AgentPhoneTicketMailEditorViewContext, AgentQuickCaseMailEditorViewContext, AgentQuickCaseTicketAction, AgentQuickCaseTicketCreateAndCloseAction, AgentQuickCaseTicketCreateAndKeepAction, AgentQuickCaseTicketCreateAndRouteAction, AgentQuickCaseTicketCreateSendAndCloseAction

public interface QuickCaseMessageInfo
extends MessageInfo

A QuickCaseMessageInfo object provides information about a QuickCaseMessage.

Since:

11.3

Method Summary

Modifier and Type	Method	Description
AgentQuickCase	getAgentQuickCase()	Returns the AgentQuickCase
Account	getOutgoingAccount()
Channel	getOutgoingChannel()
QuickCaseMessage	getQuickCaseMessage()

Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo

getTicketId

Method Details

getAgentQuickCase

AgentQuickCase getAgentQuickCase()

Returns the AgentQuickCase

Returns:

the AgentQuickCase object

Since:

12.22

getQuickCaseMessage

QuickCaseMessage getQuickCaseMessage()

Returns:

the QuickCaseMessage

Since:

11.3

getOutgoingAccount

Account getOutgoingAccount()

Returns:

the outgoing account of the message.

Since:

11.3

getOutgoingChannel

Channel getOutgoingChannel()

Returns:

the outgoing channel of the message.

Since:

11.3