Interface AgentQuickCaseTicketAction
- All Superinterfaces:
AgentTicketAction,IncomingMessageInfo,MessageInfo,QuickCaseMessageInfo,TicketProvider,UserProvider
- All Known Subinterfaces:
AgentQuickCaseTicketCreateAndCloseAction,AgentQuickCaseTicketCreateAndKeepAction,AgentQuickCaseTicketCreateAndRouteAction,AgentQuickCaseTicketCreateSendAndCloseAction
This interface represents all agent actions concerning a quick case
The interface provides the Ticket and the User performing
the action.
- Since:
- 11.3
-
Method Summary
Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessageMethods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketIdMethods inherited from interface com.novomind.ecom.api.imail.model.QuickCaseMessageInfo
getAgentQuickCase, getOutgoingAccount, getOutgoingChannel, getQuickCaseMessageMethods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicketMethods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider
getUser