Interface AgentQuickCaseTicketAction
- All Superinterfaces:
AgentTicketAction
,IncomingMessageInfo
,MessageInfo
,QuickCaseMessageInfo
,TicketProvider
,UserProvider
- All Known Subinterfaces:
AgentQuickCaseTicketCreateAndCloseAction
,AgentQuickCaseTicketCreateAndKeepAction
,AgentQuickCaseTicketCreateAndRouteAction
,AgentQuickCaseTicketCreateSendAndCloseAction
This interface represents all agent actions concerning a quick case
The interface provides the Ticket and the User performing
the action.
- Since:
- 11.3
-
Method Summary
Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
Methods inherited from interface com.novomind.ecom.api.imail.model.QuickCaseMessageInfo
getAgentQuickCase, getOutgoingAccount, getOutgoingChannel, getQuickCaseMessage
Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket
Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider
getUser