Interface AgentQuickCaseTicketAction
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- All Superinterfaces:
AgentTicketAction,IncomingMessageInfo,MessageInfo,QuickCaseMessageInfo,TicketProvider,UserProvider
- All Known Subinterfaces:
AgentQuickCaseTicketCreateAndCloseAction,AgentQuickCaseTicketCreateAndKeepAction,AgentQuickCaseTicketCreateAndRouteAction,AgentQuickCaseTicketCreateSendAndCloseAction
public interface AgentQuickCaseTicketAction extends AgentTicketAction, QuickCaseMessageInfo
This interface represents all agent actions concerning a quick case The interface provides the Ticket and the User performing the action.- Since:
- 11.3
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Method Summary
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Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
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Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
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Methods inherited from interface com.novomind.ecom.api.imail.model.QuickCaseMessageInfo
getAgentQuickCase, getOutgoingAccount, getOutgoingChannel, getQuickCaseMessage
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Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket
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Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider
getUser
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