Interface AgentTicketAction
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- All Superinterfaces:
IncomingMessageInfo,MessageInfo,TicketProvider,UserProvider
- All Known Subinterfaces:
AgentQuickCaseTicketAction,AgentQuickCaseTicketCreateAndCloseAction,AgentQuickCaseTicketCreateAndKeepAction,AgentQuickCaseTicketCreateAndRouteAction,AgentQuickCaseTicketCreateSendAndCloseAction,AgentTicketCloseAction,AgentTicketCloseNoAnswerAction,AgentTicketForwardAndCloseAction,AgentTicketRecategorizeAction,AgentTicketSendAndCloseAction,AgentTicketSendIntermediateAction,AgentTicketUploadAttachmentAction
public interface AgentTicketAction extends TicketProvider, UserProvider, IncomingMessageInfo
This interface represents all agent actions concerning a ticket The interface provides the Ticket and the User performing the action.- Since:
- 10.0.120
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Method Summary
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Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
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Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
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Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket
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Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider
getUser
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