Interface AgentTicketAction

All Superinterfaces:
IncomingMessageInfo, MessageInfo, TicketProvider, UserProvider
All Known Subinterfaces:
AgentQuickCaseTicketAction, AgentQuickCaseTicketCreateAndCloseAction, AgentQuickCaseTicketCreateAndKeepAction, AgentQuickCaseTicketCreateAndRouteAction, AgentQuickCaseTicketCreateSendAndCloseAction, AgentTicketCloseAction, AgentTicketCloseNoAnswerAction, AgentTicketForwardAndCloseAction, AgentTicketForwardAndMultiCloseAction, AgentTicketMultiCloseAction, AgentTicketMultiCloseNoAnswerAction, AgentTicketRecategorizeAction, AgentTicketSendAndCloseAction, AgentTicketSendAndMultiCloseAction, AgentTicketSendIntermediateAction, AgentTicketSendWithClearanceAction, AgentTicketUploadAttachmentAction

public interface AgentTicketAction extends TicketProvider, UserProvider, IncomingMessageInfo
This interface represents all agent actions concerning a ticket The interface provides the Ticket and the User performing the action.
Since:
10.0.120