Interface AgentTicketMultiCloseNoAnswerAction
- All Superinterfaces:
AgentTicketAction
,AgentTicketCloseAction
,AgentTicketCloseNoAnswerAction
,AgentTicketMultiCloseAction
,IncomingMessageInfo
,MessageInfo
,TicketProvider
,UserProvider
public interface AgentTicketMultiCloseNoAnswerAction
extends AgentTicketCloseNoAnswerAction, AgentTicketMultiCloseAction
This action is performed when an agent is closing a ticket and related tickets without answer within the novomind iAGENT Desk process.
- Since:
- 12.25
-
Method Summary
Methods inherited from interface com.novomind.ecom.api.imail.agent.action.AgentTicketCloseAction
getTransactionCode
Methods inherited from interface com.novomind.ecom.api.imail.agent.action.AgentTicketMultiCloseAction
getRelatedCloseActions
Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket
Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider
getUser