Package com.novomind.ecom.api.imail.agent.action

Interface AgentTicketCloseAction

All Superinterfaces:
AgentTicketAction, IncomingMessageInfo, MessageInfo, TicketProvider, UserProvider
All Known Subinterfaces:
AgentQuickCaseTicketCreateAndCloseAction, AgentQuickCaseTicketCreateSendAndCloseAction, AgentTicketCloseNoAnswerAction, AgentTicketForwardAndCloseAction, AgentTicketForwardAndMultiCloseAction, AgentTicketMultiCloseAction, AgentTicketMultiCloseNoAnswerAction, AgentTicketSendAndCloseAction, AgentTicketSendAndMultiCloseAction
public interface AgentTicketCloseAction extends AgentTicketAction
This action represents all ticket close actions by an agent. The interface provides the Ticket and the User performing the close action.
Since:
10.0.120

  • Method Details

    • getTransactionCode

      Optional<TransactionCode> getTransactionCode()
      This method returns the optional TransactionCode that has been applied during the ticket close operation.
      Returns:
      the optional TransactionCode of the ticket.
      Since:
      10.0.120