Interface AgentTicketForwardAndMultiCloseAction
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- All Superinterfaces:
AgentTicketAction,AgentTicketCloseAction,AgentTicketForwardAndCloseAction,AgentTicketMultiCloseAction,IncomingMessageInfo,MessageInfo,TicketProvider,UserProvider
public interface AgentTicketForwardAndMultiCloseAction extends AgentTicketForwardAndCloseAction, AgentTicketMultiCloseAction
This action is performed when an agent is forwarding a ticket and closing the ticket and related tickets without answer within the novomind iAGENT Desk process.
- Since:
- 12.25
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Method Summary
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Methods inherited from interface com.novomind.ecom.api.imail.agent.action.AgentTicketCloseAction
getTransactionCode
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Methods inherited from interface com.novomind.ecom.api.imail.agent.action.AgentTicketMultiCloseAction
getRelatedCloseActions
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Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
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Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
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Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket
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Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider
getUser
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