Package com.novomind.ecom.api.imail.agent.action

Interface AgentTicketMultiCloseAction

All Superinterfaces:

AgentTicketAction, AgentTicketCloseAction, IncomingMessageInfo, MessageInfo, TicketProvider, UserProvider

All Known Subinterfaces:

AgentTicketForwardAndMultiCloseAction, AgentTicketMultiCloseNoAnswerAction, AgentTicketSendAndMultiCloseAction

public interface AgentTicketMultiCloseAction
extends AgentTicketCloseAction

This action represents all ticket close actions by an agent which also closed tickets related to the closed ticket.

Since:

12.25

Method Summary

Modifier and Type	Method	Description
java.util.Set<AgentTicketCloseNoAnswerAction>	getRelatedCloseActions()	This method returns the close actions of the related tickets which were closed in this multi ticket close operation.

Methods inherited from interface com.novomind.ecom.api.imail.agent.action.AgentTicketCloseAction

getTransactionCode

Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo

getIncomingAccount, getIncomingChannel, getIncomingMessage

Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo

getTicketId

Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider

getTicket

Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider

getUser

Method Detail

getRelatedCloseActions

java.util.Set<AgentTicketCloseNoAnswerAction> getRelatedCloseActions()

This method returns the close actions of the related tickets which were closed in this multi ticket close operation.

Returns:

the close actions of the related tickets closed by this action.

Since:

12.25