Interface AgentTicketMultiCloseAction
- All Superinterfaces:
AgentTicketAction,AgentTicketCloseAction,IncomingMessageInfo,MessageInfo,TicketProvider,UserProvider
- All Known Subinterfaces:
AgentTicketForwardAndMultiCloseAction,AgentTicketMultiCloseNoAnswerAction,AgentTicketSendAndMultiCloseAction
This action represents all ticket close actions by an agent which also closed
tickets related to the closed ticket.
- Since:
- 12.25
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Method Summary
Modifier and TypeMethodDescriptionThis method returns the close actions of the related tickets which were closed in this multi ticket close operation.Methods inherited from interface com.novomind.ecom.api.imail.agent.action.AgentTicketCloseAction
getTransactionCodeMethods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessageMethods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketIdMethods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicketMethods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider
getUser
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Method Details
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getRelatedCloseActions
Set<AgentTicketCloseNoAnswerAction> getRelatedCloseActions()This method returns the close actions of the related tickets which were closed in this multi ticket close operation.- Returns:
- the close actions of the related tickets closed by this action.
- Since:
- 12.25
-