Interface AgentTicketMultiCloseAction
- All Superinterfaces:
AgentTicketAction
,AgentTicketCloseAction
,IncomingMessageInfo
,MessageInfo
,TicketProvider
,UserProvider
- All Known Subinterfaces:
AgentTicketForwardAndMultiCloseAction
,AgentTicketMultiCloseNoAnswerAction
,AgentTicketSendAndMultiCloseAction
This action represents all ticket close actions by an agent which also closed
tickets related to the closed ticket.
- Since:
- 12.25
-
Method Summary
Modifier and TypeMethodDescriptionThis method returns the close actions of the related tickets which were closed in this multi ticket close operation.Methods inherited from interface com.novomind.ecom.api.imail.agent.action.AgentTicketCloseAction
getTransactionCode
Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket
Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider
getUser
-
Method Details
-
getRelatedCloseActions
Set<AgentTicketCloseNoAnswerAction> getRelatedCloseActions()This method returns the close actions of the related tickets which were closed in this multi ticket close operation.- Returns:
- the close actions of the related tickets closed by this action.
- Since:
- 12.25
-