Interface AgentTicketMultiCloseAction

All Superinterfaces:
AgentTicketAction, AgentTicketCloseAction, IncomingMessageInfo, MessageInfo, TicketProvider, UserProvider
All Known Subinterfaces:
AgentTicketForwardAndMultiCloseAction, AgentTicketMultiCloseNoAnswerAction, AgentTicketSendAndMultiCloseAction

public interface AgentTicketMultiCloseAction extends AgentTicketCloseAction
This action represents all ticket close actions by an agent which also closed tickets related to the closed ticket.
Since:
12.25
  • Method Details

    • getRelatedCloseActions

      Set<AgentTicketCloseNoAnswerAction> getRelatedCloseActions()
      This method returns the close actions of the related tickets which were closed in this multi ticket close operation.
      Returns:
      the close actions of the related tickets closed by this action.
      Since:
      12.25