Deprecated API

Contents

• For Removal
• Interfaces
• Enums
• Methods
• Enum Constants

For Removal

Element	Description
com.novomind.ecom.api.iagent.model.Category.isCloseAllowed()	please use Category.isCloseWithoutAnswerAllowed() instead.
com.novomind.ecom.api.iagent.model.Category.isTransactionCodeRequired()	Replaced by the module specific methods Category.isTransactionCodeRequiredForMail(), Category.isTransactionCodeRequiredForChat(), Category.isTransactionCodeRequiredForCall(). This method will now return true if one of the new module specific methods is true, otherwise false.
com.novomind.ecom.api.iagent.model.TransactionCode.getDescription()	Replaced by LocalizedDescribed.getDescription(Locale)} This method will now return the localized description of this transaction code for the default language of the novomind iAGENT system.
com.novomind.ecom.api.iagent.routing.workflow.ChatClosedEventListener	Please use ChatStateEventListener instead. This interface will be removed with the next major release of novomind iAGENT.
com.novomind.ecom.api.iagent.routing.workflow.ChatResubmittedEventListener	Please use ChatStateEventListener instead. This interface will be removed with the next major release of novomind iAGENT.
com.novomind.ecom.api.iagent.routing.workflow.ChatStartedEventListener	Please use ChatStateEventListener instead. This interface will be removed with the next major release of novomind iAGENT.
com.novomind.ecom.api.imail.core.PostIncomingMessageListener.postIncomingMessage(Message, IncomingMessageInfo, Message, BacklogMessageInfo, Ticket)	Please implement the method PostIncomingMessageListener.postIncomingMessage(PostIncomingMessageEvent) instead.
com.novomind.ecom.api.imail.core.result.PreProcessingResult
com.novomind.ecom.api.imail.core.TemplateMessageManipulator.preProcess(Message, IncomingMessageInfo)	Please implement the method TemplateMessageManipulator.manipulateTemplateMessage(TemplateMessageManipulationInput) instead.
com.novomind.ecom.api.imail.routing.persistence.CategoryModifier.isCloseAllowed()	please use CategoryModifier.isCloseWithoutAnswerAllowed() instead.
com.novomind.ecom.api.imail.routing.persistence.CategoryModifier.isTransactionCodeRequired()	Replaced by the module specific methods CategoryModifier.isTransactionCodeRequiredForMail(), CategoryModifier.isTransactionCodeRequiredForChat(), CategoryModifier.isTransactionCodeRequiredForCall(). This method will now return true if one of the new module specific methods is true, otherwise false.
com.novomind.ecom.api.imail.routing.persistence.CategoryModifier.setCloseAllowed(boolean)	please use CategoryModifier.setCloseWithoutAnswerAllowed(boolean) instead.
com.novomind.ecom.api.imail.routing.persistence.CategoryModifier.setTransactionCodeRequired(boolean)	Replaced by the module specific methods CategoryModifier.setTransactionCodeRequiredForMail(boolean), CategoryModifier.setTransactionCodeRequiredForChat(boolean), CategoryModifier.setTransactionCodeRequiredForCall(boolean). This method will now call all the new module specific methods.
com.novomind.ecom.api.imail.routing.persistence.CategoryModifier.validateCloseAllowed(boolean)	please use CategoryModifier.validateCloseWithoutAnswerAllowed(boolean) instead.
com.novomind.ecom.api.imail.routing.persistence.CategoryModifier.validateTransactionCodeRequired(boolean)	Replaced by the module specific methods CategoryModifier.validateTransactionCodeRequiredForMail(boolean), CategoryModifier.validateTransactionCodeRequiredForChat(boolean), CategoryModifier.validateTransactionCodeRequiredForCall(boolean). This method will now call all the new module specific methods.
com.novomind.ecom.api.imail.routing.persistence.TransactionCodeModifier.getDescription()	Replaced by TransactionCodeModifier.getDescription(Locale)} This method will now return the localized description of the associated TransactionCode for the default language of the novomind iAGENT system.
com.novomind.ecom.api.imail.routing.persistence.TransactionCodeModifier.setDescription(String)	Replaced by TransactionCodeModifier.setDescription(Locale, String)} This method will now set the localized description of the associated TransactionCode for the default language of the novomind iAGENT system.
com.novomind.ecom.api.imail.routing.persistence.TransactionCodeModifier.validateDescription(String)	Replaced by TransactionCodeModifier.validateDescription(Locale, String)} This method will now validate the localized description of the associated TransactionCode for the default language of the novomind iAGENT system.

Interfaces

Interface	Description
com.novomind.ecom.api.iagent.routing.workflow.ChatClosedEventListener	Please use ChatStateEventListener instead. This interface will be removed with the next major release of novomind iAGENT.
com.novomind.ecom.api.iagent.routing.workflow.ChatResubmittedEventListener	Please use ChatStateEventListener instead. This interface will be removed with the next major release of novomind iAGENT.
com.novomind.ecom.api.iagent.routing.workflow.ChatStartedEventListener	Please use ChatStateEventListener instead. This interface will be removed with the next major release of novomind iAGENT.

Enums

Enum	Description
com.novomind.ecom.api.imail.core.result.PreProcessingResult

Methods

Method	Description
com.novomind.ecom.api.iagent.model.Call.getDuration()	Please use CallInfo.getTotalDuration() instead. The duration of a finished call is the elapsed time between the received date and the finished date. If the call has not been finished yet, the duration of the call is the elapsed time between the received date and the current time now.
com.novomind.ecom.api.iagent.model.Call.getRoutingDuration()	Please use CallRoutingInfo.getRoutingDuration() instead. The routing duration is the elapsed time between the enqueued date and first routed date. The optional will be empty if the call has not been routed yet.
com.novomind.ecom.api.iagent.model.Category.isCloseAllowed()	please use Category.isCloseWithoutAnswerAllowed() instead.
com.novomind.ecom.api.iagent.model.Category.isTransactionCodeRequired()	Replaced by the module specific methods Category.isTransactionCodeRequiredForMail(), Category.isTransactionCodeRequiredForChat(), Category.isTransactionCodeRequiredForCall(). This method will now return true if one of the new module specific methods is true, otherwise false.
com.novomind.ecom.api.iagent.model.TransactionCode.getDescription()	Replaced by LocalizedDescribed.getDescription(Locale)} This method will now return the localized description of this transaction code for the default language of the novomind iAGENT system.
com.novomind.ecom.api.iagent.operation.newprocess.CreateTicketOperationBuilder.WithRequired.causeId(Long)
com.novomind.ecom.api.iagent.operation.newprocess.CreateTicketOperationBuilder.WithRequired.claimId(Long)
com.novomind.ecom.api.imail.core.PostIncomingMessageListener.postIncomingMessage(Message, IncomingMessageInfo, Message, BacklogMessageInfo, Ticket)	Please implement the method PostIncomingMessageListener.postIncomingMessage(PostIncomingMessageEvent) instead.
com.novomind.ecom.api.imail.core.TemplateMessageManipulator.preProcess(Message, IncomingMessageInfo)	Please implement the method TemplateMessageManipulator.manipulateTemplateMessage(TemplateMessageManipulationInput) instead.
com.novomind.ecom.api.imail.routing.persistence.CategoryModifier.isCloseAllowed()	please use CategoryModifier.isCloseWithoutAnswerAllowed() instead.
com.novomind.ecom.api.imail.routing.persistence.CategoryModifier.isTransactionCodeRequired()	Replaced by the module specific methods CategoryModifier.isTransactionCodeRequiredForMail(), CategoryModifier.isTransactionCodeRequiredForChat(), CategoryModifier.isTransactionCodeRequiredForCall(). This method will now return true if one of the new module specific methods is true, otherwise false.
com.novomind.ecom.api.imail.routing.persistence.CategoryModifier.setCloseAllowed(boolean)	please use CategoryModifier.setCloseWithoutAnswerAllowed(boolean) instead.
com.novomind.ecom.api.imail.routing.persistence.CategoryModifier.setTransactionCodeRequired(boolean)	Replaced by the module specific methods CategoryModifier.setTransactionCodeRequiredForMail(boolean), CategoryModifier.setTransactionCodeRequiredForChat(boolean), CategoryModifier.setTransactionCodeRequiredForCall(boolean). This method will now call all the new module specific methods.
com.novomind.ecom.api.imail.routing.persistence.CategoryModifier.validateCloseAllowed(boolean)	please use CategoryModifier.validateCloseWithoutAnswerAllowed(boolean) instead.
com.novomind.ecom.api.imail.routing.persistence.CategoryModifier.validateTransactionCodeRequired(boolean)	Replaced by the module specific methods CategoryModifier.validateTransactionCodeRequiredForMail(boolean), CategoryModifier.validateTransactionCodeRequiredForChat(boolean), CategoryModifier.validateTransactionCodeRequiredForCall(boolean). This method will now call all the new module specific methods.
com.novomind.ecom.api.imail.routing.persistence.TransactionCodeModifier.getDescription()	Replaced by TransactionCodeModifier.getDescription(Locale)} This method will now return the localized description of the associated TransactionCode for the default language of the novomind iAGENT system.
com.novomind.ecom.api.imail.routing.persistence.TransactionCodeModifier.setDescription(String)	Replaced by TransactionCodeModifier.setDescription(Locale, String)} This method will now set the localized description of the associated TransactionCode for the default language of the novomind iAGENT system.
com.novomind.ecom.api.imail.routing.persistence.TransactionCodeModifier.validateDescription(String)	Replaced by TransactionCodeModifier.validateDescription(Locale, String)} This method will now validate the localized description of the associated TransactionCode for the default language of the novomind iAGENT system.

Enum Constants

Enum Constant	Description
com.novomind.ecom.api.iagent.state.PhoneDeviceState.LOGGED_OFF	please use PhoneDeviceState.DISCONNECTED instead