Package com.novomind.ecom.api.imail.model

Interface IncomingMessageInfo

All Superinterfaces:
MessageInfo
All Known Subinterfaces:
AgentBacklogMailInfoViewContext, AgentDraftMailInfoViewContext, AgentEditorMailInfoViewContext, AgentExternalForwardMessageSentAndTicketClosedEvent, AgentExternalForwardMessageSentAndTicketForwardedEvent, AgentExternalForwardMessageSentAndTicketKeptEvent, AgentExternalInquiryMessageSentTicketEvent, AgentIntermediateMessageSentTicketEvent, AgentInternalForwardedTicketRoutedEvent, AgentMailEditorViewContext, AgentMailInfoViewContext, AgentMessageDeselectedEvent, AgentMessageSelectedEvent, AgentMessageSelectionChangedEvent, AgentMessageSentAndTicketClosedEvent, AgentOutgoingMailInfoViewContext, AgentPhoneTicketCreatedEvent, AgentPreSendExternalForwardMessageAndCloseTicketEvent, AgentPreSendExternalForwardMessageAndForwardTicketEvent, AgentPreSendExternalForwardMessageAndKeepTicketEvent, AgentPreSendExternalInquiryMessageTicketEvent, AgentPreSendIntermediateMessageTicketEvent, AgentPreSendMessageAndCloseTicketEvent, AgentQuickCaseTicketAction, AgentQuickCaseTicketCreateAndCloseAction, AgentQuickCaseTicketCreateAndKeepAction, AgentQuickCaseTicketCreateAndRouteAction, AgentQuickCaseTicketCreatedEvent, AgentQuickCaseTicketCreateSendAndCloseAction, AgentResubmittedTicketRoutedEvent, AgentTicketAction, AgentTicketAnsweredClearanceRequiredEvent, AgentTicketAnsweredEvent, AgentTicketClearanceRequiredEvent, AgentTicketCloseAction, AgentTicketClosedEvent, AgentTicketCloseNoAnswerAction, AgentTicketForwardAndCloseAction, AgentTicketForwardAndMultiCloseAction, AgentTicketForwardedAndClosedEvent, AgentTicketInternalForwardedEvent, AgentTicketManuallyRoutedEvent, AgentTicketMultiCloseAction, AgentTicketMultiCloseNoAnswerAction, AgentTicketRecategorizeAction, AgentTicketRecategorizedEvent, AgentTicketRequeuedEvent, AgentTicketResubmittedEvent, AgentTicketSendAndCloseAction, AgentTicketSendAndMultiCloseAction, AgentTicketSendIntermediateAction, AgentTicketSendWithClearanceAction, AgentTicketUploadAttachmentAction, ArchiveAccessMailInfoViewContext, AutoExternalForwardMessageSentAndTicketClosedEvent, AutoExternalForwardMessageSentAndTicketForwardedEvent, AutoIntermediateMessageSentTicketEvent, AutoInternalForwardedTicketRoutedEvent, AutoMessageSentAndTicketClosedEvent, AutoPreSendExternalForwardMessageAndCloseTicketEvent, AutoPreSendExternalForwardMessageAndForwardTicketEvent, AutoPreSendIntermediateMessageTicketEvent, AutoPreSendMessageAndCloseTicketEvent, AutoResubmittedTicketRoutedEvent, AutoTicketAnsweredClearanceRequiredEvent, AutoTicketAnsweredEvent, AutoTicketClosedEvent, AutoTicketForwardedAndClosedEvent, AutoTicketInternalForwardedEvent, AutoTicketRecategorizedEvent, AutoTicketRequeuedEvent, AutoTicketResubmittedEvent, AutoTicketRoutedEvent, BacklogMailInfoViewContext, ClaimMailInfoViewContext, CloseTicketEvent, ConfirmationMessageSentTicketEvent, ExternalForwardMessageSentAndTicketClosedEvent, ExternalForwardMessageSentAndTicketForwardedEvent, ExternalForwardMessageSentAndTicketKeptEvent, ExternalMessageSentAndTicketClosedEvent, ExternalReplyMailInfoViewContext, ExternalTicketAnsweredClearanceRequiredEvent, ExternalTicketAnsweredEvent, ExternalTicketClosedEvent, IncomingMailInfoViewContext, IncomingMessageAnalyzerInput, IncomingMessageInput, IncomingMessageManipulationInput, IncomingMessageReceivedEvent, IncomingMessageViewContext, MessageSentAndTicketClosedEvent, MessageSentTicketEvent, OutgoingMailInfoViewContext, PostIncomingMessageEvent, PreSendConfirmationMessageTicketEvent, PreSendExternalForwardMessageAndCloseTicketEvent, PreSendExternalForwardMessageAndForwardTicketEvent, PreSendExternalForwardMessageAndKeepTicketEvent, PreSendExternalMessageAndCloseTicketEvent, PreSendMessageAndCloseTicketEvent, PreSendMessageTicketEvent, SearchResultMailInfoViewContext, SupervisorExternalForwardMessageSentAndTicketClosedEvent, SupervisorExternalForwardMessageSentAndTicketForwardedEvent, SupervisorExternalForwardMessageSentAndTicketKeptEvent, SupervisorInternalForwardedTicketRoutedEvent, SupervisorPreSendExternalForwardMessageAndCloseTicketEvent, SupervisorPreSendExternalForwardMessageAndForwardTicketEvent, SupervisorPreSendExternalForwardMessageAndKeepTicketEvent, SupervisorTicketAction, SupervisorTicketCloseAction, SupervisorTicketClosedEvent, SupervisorTicketForwardedAndClosedEvent, SupervisorTicketInternalForwardedEvent, SupervisorTicketManuallyRoutedEvent, SupervisorTicketRecategorizedEvent, SupervisorTicketRequeuedEvent, TemplateMessageManipulationInput, TicketAnsweredEvent, TicketClearanceRequiredEvent, TicketClosedEvent, TicketCreatedEvent, TicketEnqueuedEvent, TicketEvent, TicketInternalForwardedEvent, TicketQueuedEvent, TicketRecategorizedEvent, TicketRequeuedEvent, TicketResubmittedEvent, TicketRoutedEvent, TicketStateChangedEvent, UserCloseTicketEvent, UserTicketClosedEvent, UserTicketEvent, UserTicketInternalForwardedEvent, UserTicketRecategorizedEvent, UserTicketRequeuedEvent, UserTicketRoutedEvent
public interface IncomingMessageInfo extends MessageInfo
A IncomingMessageInfo object provides information about an IncomingMessage.
Since:
10.0.16

  • Method Details

    • getIncomingMessage

      IncomingMessage getIncomingMessage()
      Returns:
      the incoming message
      Since:
      10.0.16

    • getIncomingAccount

      Account getIncomingAccount()
      Returns:
      the incoming account of the message.
      Since:
      10.0.42

    • getIncomingChannel

      Channel getIncomingChannel()
      Returns:
      the incoming channel of the message.
      Since:
      10.0.42