Interface AgentQuickCaseTicketCreateAndKeepAction
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- All Superinterfaces:
AgentQuickCaseTicketAction,AgentTicketAction,IncomingMessageInfo,MessageInfo,QuickCaseMessageInfo,TicketProvider,UserProvider
public interface AgentQuickCaseTicketCreateAndKeepAction extends AgentQuickCaseTicketAction
This action is performed when an agent is creating a quick case and keeping it in his personal inbox within the novomind iAGENT Desk process.
- Since:
- 11.3
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Method Summary
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Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
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Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
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Methods inherited from interface com.novomind.ecom.api.imail.model.QuickCaseMessageInfo
getAgentQuickCase, getOutgoingAccount, getOutgoingChannel, getQuickCaseMessage
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Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket
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Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider
getUser
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