Interface TicketProvider

All Known Subinterfaces:
AgentBacklogMailInfoViewContext, AgentDraftMailInfoViewContext, AgentEditorMailInfoViewContext, AgentExternalForwardMessageSentAndTicketClosedEvent, AgentExternalForwardMessageSentAndTicketForwardedEvent, AgentExternalForwardMessageSentAndTicketKeptEvent, AgentExternalInquiryMessageSentTicketEvent, AgentIntermediateMessageSentTicketEvent, AgentInternalForwardedTicketRoutedEvent, AgentMailEditorViewContext, AgentMailInfoViewContext, AgentMessageDeselectedEvent, AgentMessageInfo, AgentMessageSelectedEvent, AgentMessageSelectionChangedEvent, AgentMessageSentAndTicketClosedEvent, AgentOutgoingMailInfoViewContext, AgentPhoneTicketCreatedEvent, AgentPhoneTicketMailInfoViewContext, AgentPreSendExternalForwardMessageAndCloseTicketEvent, AgentPreSendExternalForwardMessageAndForwardTicketEvent, AgentPreSendExternalForwardMessageAndKeepTicketEvent, AgentPreSendExternalInquiryMessageTicketEvent, AgentPreSendIntermediateMessageTicketEvent, AgentPreSendMessageAndCloseTicketEvent, AgentQuickCaseMailInfoViewContext, AgentQuickCaseTicketAction, AgentQuickCaseTicketCreateAndCloseAction, AgentQuickCaseTicketCreateAndKeepAction, AgentQuickCaseTicketCreateAndRouteAction, AgentQuickCaseTicketCreatedEvent, AgentQuickCaseTicketCreateSendAndCloseAction, AgentResubmittedTicketRoutedEvent, AgentTicketAction, AgentTicketAnsweredClearanceRequiredEvent, AgentTicketAnsweredEvent, AgentTicketClearanceRequiredEvent, AgentTicketCloseAction, AgentTicketClosedEvent, AgentTicketCloseNoAnswerAction, AgentTicketCloseOperationResult, AgentTicketForwardAndCloseAction, AgentTicketForwardAndMultiCloseAction, AgentTicketForwardedAndClosedEvent, AgentTicketInternalForwardedEvent, AgentTicketManuallyRoutedEvent, AgentTicketMultiCloseAction, AgentTicketMultiCloseNoAnswerAction, AgentTicketRecategorizeAction, AgentTicketRecategorizedEvent, AgentTicketRequeuedEvent, AgentTicketResubmittedEvent, AgentTicketSendAndCloseAction, AgentTicketSendAndMultiCloseAction, AgentTicketSendIntermediateAction, AgentTicketSendWithClearanceAction, AgentTicketUploadAttachmentAction, ArchiveAccessMailInfoViewContext, AutoExternalForwardMessageSentAndTicketClosedEvent, AutoExternalForwardMessageSentAndTicketForwardedEvent, AutoIntermediateMessageSentTicketEvent, AutoInternalForwardedTicketRoutedEvent, AutoMessageSentAndTicketClosedEvent, AutoPreSendExternalForwardMessageAndCloseTicketEvent, AutoPreSendExternalForwardMessageAndForwardTicketEvent, AutoPreSendIntermediateMessageTicketEvent, AutoPreSendMessageAndCloseTicketEvent, AutoResubmittedTicketRoutedEvent, AutoTicketAnsweredClearanceRequiredEvent, AutoTicketAnsweredEvent, AutoTicketClosedEvent, AutoTicketForwardedAndClosedEvent, AutoTicketInternalForwardedEvent, AutoTicketInternalForwardOperationResult, AutoTicketRecategorizationOperationResult, AutoTicketRecategorizedEvent, AutoTicketRequeuedEvent, AutoTicketRequeueOperationResult, AutoTicketResubmittedEvent, AutoTicketRoutedEvent, BacklogMailInfoViewContext, BacklogMessageInfo, ClaimMailInfoViewContext, CloseTicketEvent, ConfirmationMessageSentTicketEvent, ExternalForwardMessageSentAndTicketClosedEvent, ExternalForwardMessageSentAndTicketForwardedEvent, ExternalForwardMessageSentAndTicketKeptEvent, ExternalMessageSentAndTicketClosedEvent, ExternalReplyMailInfoViewContext, ExternalTicketAnsweredClearanceRequiredEvent, ExternalTicketAnsweredEvent, ExternalTicketClosedEvent, IncomingMailInfoViewContext, IncomingMessageAnalyzerInput, IncomingMessageViewContext, MailInfoViewContext, MessageSentAndTicketClosedEvent, MessageSentTicketEvent, MessageViewContext, OutgoingMailInfoViewContext, OutgoingMessageInfo, PostIncomingMessageEvent, PreSendConfirmationMessageTicketEvent, PreSendExternalForwardMessageAndCloseTicketEvent, PreSendExternalForwardMessageAndForwardTicketEvent, PreSendExternalForwardMessageAndKeepTicketEvent, PreSendExternalMessageAndCloseTicketEvent, PreSendMessageAndCloseTicketEvent, PreSendMessageTicketEvent, SearchResultMailInfoViewContext, SentMessageViewContext, SupervisorExternalForwardMessageSentAndTicketClosedEvent, SupervisorExternalForwardMessageSentAndTicketForwardedEvent, SupervisorExternalForwardMessageSentAndTicketKeptEvent, SupervisorInternalForwardedTicketRoutedEvent, SupervisorPreSendExternalForwardMessageAndCloseTicketEvent, SupervisorPreSendExternalForwardMessageAndForwardTicketEvent, SupervisorPreSendExternalForwardMessageAndKeepTicketEvent, SupervisorTicketAction, SupervisorTicketCloseAction, SupervisorTicketClosedEvent, SupervisorTicketCloseOperationResult, SupervisorTicketForwardedAndClosedEvent, SupervisorTicketInternalForwardedEvent, SupervisorTicketInternalForwardOperationResult, SupervisorTicketManuallyRoutedEvent, SupervisorTicketRecategorizationOperationResult, SupervisorTicketRecategorizedEvent, SupervisorTicketRequeuedEvent, SupervisorTicketRequeueOperationResult, TemplateMessageManipulationInput, TicketAccessValidatorContext, TicketAnsweredEvent, TicketClearanceRequiredEvent, TicketClosedEvent, TicketCloseOperationResult, TicketCreatedEvent, TicketEnqueuedEvent, TicketEvent, TicketInternalForwardedEvent, TicketInternalForwardOperationResult, TicketOperationResult, TicketQueuedEvent, TicketRatingReceivedEvent, TicketRecategorizationOperationResult, TicketRecategorizedEvent, TicketRequeuedEvent, TicketRequeueOperationResult, TicketResubmitOperationResult, TicketResubmittedEvent, TicketRoutedEvent, TicketRoutingRequest, TicketStateChangedEvent, UserCloseTicketEvent, UserTicketClosedEvent, UserTicketEvent, UserTicketInternalForwardedEvent, UserTicketOperationResult, UserTicketRecategorizedEvent, UserTicketRequeuedEvent, UserTicketRoutedEvent
All Known Implementing Classes:
AgentTicketCloseOperationFailedException, AutoTicketInternalForwardOperationFailedException, AutoTicketRecategorizationOperationFailedException, AutoTicketRequeueOperationFailedException, SupervisorTicketCloseOperationFailedException, SupervisorTicketInternalForwardOperationFailedException, SupervisorTicketRecategorizationOperationFailedException, SupervisorTicketRequeueOperationFailedException, TicketResubmitOperationFailedException

public interface TicketProvider
Represents an object that "knows" or can provide a Ticket
Since:
10.0.16
  • Method Summary

    Modifier and Type
    Method
    Description
    Returns the ticket
  • Method Details

    • getTicket

      Ticket getTicket()
      Returns the ticket
      Returns:
      the Ticket object
      Since:
      10.0.16