Package com.novomind.ecom.api.imail.core.event

Interface SupervisorPreSendExternalForwardMessageAndCloseTicketEvent

All Superinterfaces:

CloseTicketEvent, Event, IncomingMessageInfo, MessageInfo, PreSendExternalForwardMessageAndCloseTicketEvent, PreSendMessageAndCloseTicketEvent, PreSendMessageEvent, PreSendMessageTicketEvent, TicketEvent, TicketProvider, UserProvider, UserTicketEvent

public interface SupervisorPreSendExternalForwardMessageAndCloseTicketEvent
extends PreSendExternalForwardMessageAndCloseTicketEvent, UserTicketEvent

This event is triggered when the associated ticket has been closed by a supervisor and an external message is being sent to an external recipient within the novomind iAGENT core process.

Since:

11.9

Method Summary

Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event

getEventDate

Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo

getIncomingAccount, getIncomingChannel, getIncomingMessage

Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo

getTicketId

Methods inherited from interface com.novomind.ecom.api.imail.core.event.PreSendExternalForwardMessageAndCloseTicketEvent

getTransactionCode

Methods inherited from interface com.novomind.ecom.api.imail.core.event.PreSendMessageEvent

getOutgoingMessageInfo, getPreSendMessageInfo

Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider

getTicket

Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider

getUser