Interface CloseTicketEvent
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- All Superinterfaces:
Event,IncomingMessageInfo,MessageInfo,TicketEvent,TicketProvider
- All Known Subinterfaces:
AgentPreSendExternalForwardMessageAndCloseTicketEvent,AgentPreSendMessageAndCloseTicketEvent,AutoPreSendExternalForwardMessageAndCloseTicketEvent,AutoPreSendMessageAndCloseTicketEvent,PreSendExternalForwardMessageAndCloseTicketEvent,PreSendExternalMessageAndCloseTicketEvent,PreSendMessageAndCloseTicketEvent,SupervisorPreSendExternalForwardMessageAndCloseTicketEvent,UserCloseTicketEvent
public interface CloseTicketEvent extends TicketEvent
This event is triggered when a ticket is about to be closed.
- Since:
- 11.3
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Method Summary
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Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate
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Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
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Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
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Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket
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