Interface CloseTicketEvent
- All Superinterfaces:
Event,IncomingMessageInfo,MessageInfo,TicketEvent,TicketProvider
- All Known Subinterfaces:
AgentPreSendExternalForwardMessageAndCloseTicketEvent,AgentPreSendMessageAndCloseTicketEvent,AutoPreSendExternalForwardMessageAndCloseTicketEvent,AutoPreSendMessageAndCloseTicketEvent,PreSendExternalForwardMessageAndCloseTicketEvent,PreSendExternalMessageAndCloseTicketEvent,PreSendMessageAndCloseTicketEvent,SupervisorPreSendExternalForwardMessageAndCloseTicketEvent,UserCloseTicketEvent
This event is triggered when a ticket is about to be closed.
- Since:
- 11.3
-
Method Summary
Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDateMethods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessageMethods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketIdMethods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket