Package com.novomind.ecom.api.imail.core.event

Interface AutoPreSendMessageAndCloseTicketEvent

All Superinterfaces:

CloseTicketEvent, Event, IncomingMessageInfo, MessageInfo, PreSendMessageAndCloseTicketEvent, PreSendMessageEvent, PreSendMessageTicketEvent, TicketEvent, TicketProvider

public interface AutoPreSendMessageAndCloseTicketEvent
extends PreSendMessageAndCloseTicketEvent

This event is triggered when an automatically generated message associated with a ticket is about to be sent and the associated ticket is about to be closed within the novomind iAGENT core process.

Since:

11.3

Method Summary

Modifier and Type	Method	Description
boolean	isFollowUp()	This method indicates whether this is the initial send and close operation on this ticket or if this is a follow up attempt to send the message e.g.

Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event

getEventDate

Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo

getIncomingAccount, getIncomingChannel, getIncomingMessage

Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo

getTicketId

Methods inherited from interface com.novomind.ecom.api.imail.core.event.PreSendMessageEvent

getOutgoingMessageInfo, getPreSendMessageInfo

Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider

getTicket

Method Details

isFollowUp

boolean isFollowUp()

This method indicates whether this is the initial send and close operation on this ticket or if this is a follow up attempt to send the message e.g. due to a delivery failure.

Returns:

true if this is a follow up attempt to send the message

Since:

11.3