Interface PreSendMessageTicketEvent
- All Superinterfaces:
Event,IncomingMessageInfo,MessageInfo,PreSendMessageEvent,TicketEvent,TicketProvider
- All Known Subinterfaces:
AgentPreSendExternalForwardMessageAndCloseTicketEvent,AgentPreSendExternalForwardMessageAndForwardTicketEvent,AgentPreSendExternalForwardMessageAndKeepTicketEvent,AgentPreSendExternalInquiryMessageTicketEvent,AgentPreSendIntermediateMessageTicketEvent,AgentPreSendMessageAndCloseTicketEvent,AutoPreSendExternalForwardMessageAndCloseTicketEvent,AutoPreSendExternalForwardMessageAndForwardTicketEvent,AutoPreSendIntermediateMessageTicketEvent,AutoPreSendMessageAndCloseTicketEvent,PreSendConfirmationMessageTicketEvent,PreSendExternalForwardMessageAndCloseTicketEvent,PreSendExternalForwardMessageAndForwardTicketEvent,PreSendExternalForwardMessageAndKeepTicketEvent,PreSendExternalMessageAndCloseTicketEvent,PreSendMessageAndCloseTicketEvent,SupervisorPreSendExternalForwardMessageAndCloseTicketEvent,SupervisorPreSendExternalForwardMessageAndForwardTicketEvent,SupervisorPreSendExternalForwardMessageAndKeepTicketEvent
This event is triggered when a message associated with a ticket is about to be sent. within the novomind iAGENT core process.
- Since:
- 11.3
-
Method Summary
Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDateMethods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessageMethods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketIdMethods inherited from interface com.novomind.ecom.api.imail.core.event.PreSendMessageEvent
getOutgoingMessageInfo, getPreSendMessageInfoMethods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket