Interface PreSendMessageTicketEvent
- All Superinterfaces:
Event
,IncomingMessageInfo
,MessageInfo
,PreSendMessageEvent
,TicketEvent
,TicketProvider
- All Known Subinterfaces:
AgentPreSendExternalForwardMessageAndCloseTicketEvent
,AgentPreSendExternalForwardMessageAndForwardTicketEvent
,AgentPreSendExternalForwardMessageAndKeepTicketEvent
,AgentPreSendExternalInquiryMessageTicketEvent
,AgentPreSendIntermediateMessageTicketEvent
,AgentPreSendMessageAndCloseTicketEvent
,AutoPreSendExternalForwardMessageAndCloseTicketEvent
,AutoPreSendExternalForwardMessageAndForwardTicketEvent
,AutoPreSendIntermediateMessageTicketEvent
,AutoPreSendMessageAndCloseTicketEvent
,PreSendConfirmationMessageTicketEvent
,PreSendExternalForwardMessageAndCloseTicketEvent
,PreSendExternalForwardMessageAndForwardTicketEvent
,PreSendExternalForwardMessageAndKeepTicketEvent
,PreSendExternalMessageAndCloseTicketEvent
,PreSendMessageAndCloseTicketEvent
,SupervisorPreSendExternalForwardMessageAndCloseTicketEvent
,SupervisorPreSendExternalForwardMessageAndForwardTicketEvent
,SupervisorPreSendExternalForwardMessageAndKeepTicketEvent
This event is triggered when a message associated with a ticket is about to be sent. within the novomind iAGENT core process.
- Since:
- 11.3
-
Method Summary
Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate
Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
Methods inherited from interface com.novomind.ecom.api.imail.core.event.PreSendMessageEvent
getOutgoingMessageInfo, getPreSendMessageInfo
Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket