Interface PreSendMessageTicketEvent
-
- All Superinterfaces:
Event,IncomingMessageInfo,MessageInfo,PreSendMessageEvent,TicketEvent,TicketProvider
- All Known Subinterfaces:
AgentPreSendExternalForwardMessageAndCloseTicketEvent,AgentPreSendExternalForwardMessageAndForwardTicketEvent,AgentPreSendExternalForwardMessageAndKeepTicketEvent,AgentPreSendExternalInquiryMessageTicketEvent,AgentPreSendIntermediateMessageTicketEvent,AgentPreSendMessageAndCloseTicketEvent,AutoPreSendExternalForwardMessageAndCloseTicketEvent,AutoPreSendExternalForwardMessageAndForwardTicketEvent,AutoPreSendIntermediateMessageTicketEvent,AutoPreSendMessageAndCloseTicketEvent,PreSendConfirmationMessageTicketEvent,PreSendExternalForwardMessageAndCloseTicketEvent,PreSendExternalForwardMessageAndForwardTicketEvent,PreSendExternalForwardMessageAndKeepTicketEvent,PreSendExternalMessageAndCloseTicketEvent,PreSendMessageAndCloseTicketEvent,SupervisorPreSendExternalForwardMessageAndCloseTicketEvent,SupervisorPreSendExternalForwardMessageAndForwardTicketEvent,SupervisorPreSendExternalForwardMessageAndKeepTicketEvent
public interface PreSendMessageTicketEvent extends PreSendMessageEvent, TicketEvent
This event is triggered when a message associated with a ticket is about to be sent. within the novomind iAGENT core process.
- Since:
- 11.3
-
-
Method Summary
-
Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate
-
Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
-
Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
-
Methods inherited from interface com.novomind.ecom.api.imail.core.event.PreSendMessageEvent
getOutgoingMessageInfo, getPreSendMessageInfo
-
Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket
-
-