Package com.novomind.ecom.api.imail.core.event

Interface AgentPreSendExternalForwardMessageAndKeepTicketEvent

All Superinterfaces:
Event, IncomingMessageInfo, MessageInfo, PreSendExternalForwardMessageAndKeepTicketEvent, PreSendMessageEvent, PreSendMessageTicketEvent, TicketEvent, TicketProvider, UserProvider, UserTicketEvent
public interface AgentPreSendExternalForwardMessageAndKeepTicketEvent extends PreSendExternalForwardMessageAndKeepTicketEvent, UserTicketEvent

This event is triggered when an external message is about to be sent to an external recipient within the novomind iAGENT core process due to an external forward operation of the associated ticket by an agent. The current ticket status will not be affected by this forward operation. The ticket is kept within the agent folder.

Since:
11.9