Interface PreSendExternalForwardMessageAndKeepTicketEvent
- All Superinterfaces:
Event
,IncomingMessageInfo
,MessageInfo
,PreSendMessageEvent
,PreSendMessageTicketEvent
,TicketEvent
,TicketProvider
- All Known Subinterfaces:
AgentPreSendExternalForwardMessageAndKeepTicketEvent
,SupervisorPreSendExternalForwardMessageAndKeepTicketEvent
This event is triggered when an external message is about to be sent to an external recipient within the novomind iAGENT core process due to an external forward operation of the associated ticket. The current ticket status will not be affected by this forward operation.
- Since:
- 11.9
-
Method Summary
Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate
Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
Methods inherited from interface com.novomind.ecom.api.imail.core.event.PreSendMessageEvent
getOutgoingMessageInfo, getPreSendMessageInfo
Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket