Interface PreSendMessageAndCloseTicketEvent
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- All Superinterfaces:
CloseTicketEvent
,Event
,IncomingMessageInfo
,MessageInfo
,PreSendMessageEvent
,PreSendMessageTicketEvent
,TicketEvent
,TicketProvider
- All Known Subinterfaces:
AgentPreSendExternalForwardMessageAndCloseTicketEvent
,AgentPreSendMessageAndCloseTicketEvent
,AutoPreSendExternalForwardMessageAndCloseTicketEvent
,AutoPreSendMessageAndCloseTicketEvent
,PreSendExternalForwardMessageAndCloseTicketEvent
,PreSendExternalMessageAndCloseTicketEvent
,SupervisorPreSendExternalForwardMessageAndCloseTicketEvent
public interface PreSendMessageAndCloseTicketEvent extends PreSendMessageTicketEvent, CloseTicketEvent
This event is triggered when a message associated with a ticket is about to be sent and the ticket will be closed within the novomind iAGENT core process.
- Since:
- 11.3
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Method Summary
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Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate
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Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
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Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
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Methods inherited from interface com.novomind.ecom.api.imail.core.event.PreSendMessageEvent
getOutgoingMessageInfo, getPreSendMessageInfo
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Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket
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