Package com.novomind.ecom.api.imail.core.event

Interface PreSendMessageAndCloseTicketEvent

All Superinterfaces:
CloseTicketEvent, Event, IncomingMessageInfo, MessageInfo, PreSendMessageEvent, PreSendMessageTicketEvent, TicketEvent, TicketProvider
All Known Subinterfaces:
AgentPreSendExternalForwardMessageAndCloseTicketEvent, AgentPreSendMessageAndCloseTicketEvent, AutoPreSendExternalForwardMessageAndCloseTicketEvent, AutoPreSendMessageAndCloseTicketEvent, PreSendExternalForwardMessageAndCloseTicketEvent, PreSendExternalMessageAndCloseTicketEvent, SupervisorPreSendExternalForwardMessageAndCloseTicketEvent
public interface PreSendMessageAndCloseTicketEvent extends PreSendMessageTicketEvent, CloseTicketEvent

This event is triggered when a message associated with a ticket is about to be sent and the ticket will be closed within the novomind iAGENT core process.

Since:
11.3