Interface AgentPreSendExternalForwardMessageAndCloseTicketEvent
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- All Superinterfaces:
CloseTicketEvent,Event,IncomingMessageInfo,MessageInfo,PreSendExternalForwardMessageAndCloseTicketEvent,PreSendMessageAndCloseTicketEvent,PreSendMessageEvent,PreSendMessageTicketEvent,TicketEvent,TicketProvider,UserProvider,UserTicketEvent
public interface AgentPreSendExternalForwardMessageAndCloseTicketEvent extends PreSendExternalForwardMessageAndCloseTicketEvent, UserTicketEvent
This event is triggered when the associated ticket has been closed by an agent and an external message is about to be sent to an external recipient within the novomind iAGENT core process.
- Since:
- 11.9
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Method Summary
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Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate
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Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
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Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
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Methods inherited from interface com.novomind.ecom.api.imail.core.event.PreSendExternalForwardMessageAndCloseTicketEvent
getTransactionCode
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Methods inherited from interface com.novomind.ecom.api.imail.core.event.PreSendMessageEvent
getOutgoingMessageInfo, getPreSendMessageInfo
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Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket
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Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider
getUser
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