Interface AgentPreSendExternalForwardMessageAndCloseTicketEvent
- All Superinterfaces:
CloseTicketEvent
,Event
,IncomingMessageInfo
,MessageInfo
,PreSendExternalForwardMessageAndCloseTicketEvent
,PreSendMessageAndCloseTicketEvent
,PreSendMessageEvent
,PreSendMessageTicketEvent
,TicketEvent
,TicketProvider
,UserProvider
,UserTicketEvent
public interface AgentPreSendExternalForwardMessageAndCloseTicketEvent
extends PreSendExternalForwardMessageAndCloseTicketEvent, UserTicketEvent
This event is triggered when the associated ticket has been closed by an agent and an external message is about to be sent to an external recipient within the novomind iAGENT core process.
- Since:
- 11.9
-
Method Summary
Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate
Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
Methods inherited from interface com.novomind.ecom.api.imail.core.event.PreSendExternalForwardMessageAndCloseTicketEvent
getTransactionCode
Methods inherited from interface com.novomind.ecom.api.imail.core.event.PreSendMessageEvent
getOutgoingMessageInfo, getPreSendMessageInfo
Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket
Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider
getUser