Package com.novomind.ecom.api.imail.core.event

Interface PreSendExternalForwardMessageAndCloseTicketEvent

All Superinterfaces:

CloseTicketEvent, Event, IncomingMessageInfo, MessageInfo, PreSendMessageAndCloseTicketEvent, PreSendMessageEvent, PreSendMessageTicketEvent, TicketEvent, TicketProvider

All Known Subinterfaces:

AgentPreSendExternalForwardMessageAndCloseTicketEvent, AutoPreSendExternalForwardMessageAndCloseTicketEvent, SupervisorPreSendExternalForwardMessageAndCloseTicketEvent

public interface PreSendExternalForwardMessageAndCloseTicketEvent
extends PreSendMessageAndCloseTicketEvent

This event is triggered when the associated ticket has been closed and an external message is about to be sent to an external recipient within the novomind iAGENT core process.

Since:

11.9

Method Summary

Modifier and Type	Method	Description
java.util.Optional<TransactionCode>	getTransactionCode()	This method returns the optional TransactionCode that has been applied during the external forward and close operation of the ticket.

Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event

getEventDate

Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo

getIncomingAccount, getIncomingChannel, getIncomingMessage

Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo

getTicketId

Methods inherited from interface com.novomind.ecom.api.imail.core.event.PreSendMessageEvent

getOutgoingMessageInfo, getPreSendMessageInfo

Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider

getTicket

Method Detail

getTransactionCode

java.util.Optional<TransactionCode> getTransactionCode()

This method returns the optional TransactionCode that has been applied during the external forward and close operation of the ticket.

Returns:

the optional TransactionCode of the ticket.

Since:

11.9