Interface PreSendExternalForwardMessageAndForwardTicketEvent

All Superinterfaces:
Event, IncomingMessageInfo, MessageInfo, PreSendMessageEvent, PreSendMessageTicketEvent, TicketEvent, TicketProvider
All Known Subinterfaces:
AgentPreSendExternalForwardMessageAndForwardTicketEvent, AutoPreSendExternalForwardMessageAndForwardTicketEvent, SupervisorPreSendExternalForwardMessageAndForwardTicketEvent

public interface PreSendExternalForwardMessageAndForwardTicketEvent extends PreSendMessageTicketEvent

This event is triggered when an external message is about to be sent to an external recipient within the novomind iAGENT core process due to an external forward operation of the associated ticket. The ticket will be processed externally by the external recipient.

Since:
11.9
  • Method Details

    • getTransactionCode

      Optional<TransactionCode> getTransactionCode()
      This method returns the optional TransactionCode that has been selected during the external forward operation of the ticket. The TransactionCode will be applied after the ticket has been successfully processed by the external recipient.
      Returns:
      the optional TransactionCode of the ticket.
      Since:
      11.9