Interface AgentPreSendExternalInquiryMessageTicketEvent
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- All Superinterfaces:
Event,IncomingMessageInfo,MessageInfo,PreSendMessageEvent,PreSendMessageTicketEvent,TicketEvent,TicketProvider,UserProvider,UserTicketEvent
public interface AgentPreSendExternalInquiryMessageTicketEvent extends PreSendMessageTicketEvent, UserTicketEvent
This event is triggered when an external message is about to be sent to an external recipient within the novomind iAGENT core process due to an inquiry operation of the associated ticket by an agent.
- Since:
- 11.9
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Method Summary
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Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate
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Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
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Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
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Methods inherited from interface com.novomind.ecom.api.imail.core.event.PreSendMessageEvent
getOutgoingMessageInfo, getPreSendMessageInfo
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Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket
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Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider
getUser
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