Interface UserCloseTicketEvent

All Superinterfaces:
CloseTicketEvent, Event, IncomingMessageInfo, MessageInfo, TicketEvent, TicketProvider, UserProvider, UserTicketEvent
All Known Subinterfaces:
AgentPreSendMessageAndCloseTicketEvent

public interface UserCloseTicketEvent extends UserTicketEvent, CloseTicketEvent

This event is triggered when a ticket is about to be closed by an user.

Since:
11.3
  • Method Details

    • getTransactionCode

      Optional<TransactionCode> getTransactionCode()
      This method returns the optional TransactionCode that has been applied during the ticket close operation.
      Returns:
      the optional TransactionCode of the ticket.
      Since:
      11.3