| CloseTicketEvent |
This event is triggered when a ticket is about to be closed.
|
| TicketClosedEvent |
This event is triggered when a ticket has been closed without being answered.
|
| TicketEvent |
This interface represents all events concerning a ticket
The interface provides the Ticket and the
IncomingMessageInfo object.
|
| TicketStateChangedEvent |
This interface represents all ticket events causing
a change of the TicketState. |
| UserCloseTicketEvent |
This event is triggered when a ticket is about to be closed by an user.
|
| UserTicketClosedEvent |
This event is triggered when a ticket has been closed by a user without being answered.
|
| UserTicketEvent |
This interface represents all events concerning a ticket
and a user.
|