Interface TicketClosedEvent
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- All Superinterfaces:
Event,IncomingMessageInfo,MessageInfo,TicketEvent,TicketProvider,TicketStateChangedEvent
- All Known Subinterfaces:
AgentExternalForwardMessageSentAndTicketClosedEvent,AgentMessageSentAndTicketClosedEvent,AgentTicketClosedEvent,AgentTicketForwardedAndClosedEvent,AutoExternalForwardMessageSentAndTicketClosedEvent,AutoMessageSentAndTicketClosedEvent,AutoTicketClosedEvent,AutoTicketForwardedAndClosedEvent,ExternalForwardMessageSentAndTicketClosedEvent,ExternalMessageSentAndTicketClosedEvent,ExternalTicketClosedEvent,MessageSentAndTicketClosedEvent,SupervisorExternalForwardMessageSentAndTicketClosedEvent,SupervisorTicketClosedEvent,SupervisorTicketForwardedAndClosedEvent,UserTicketClosedEvent
public interface TicketClosedEvent extends TicketStateChangedEvent
This event is triggered when a ticket has been closed without being answered.
- Since:
- 10.0.120
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Method Summary
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Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate
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Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
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Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
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Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket
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Methods inherited from interface com.novomind.ecom.api.imail.common.event.TicketStateChangedEvent
getPreviousTicketState, getTicketState
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