Interface AgentTicketForwardedAndClosedEvent

All Superinterfaces:
Event, IncomingMessageInfo, MessageInfo, TicketClosedEvent, TicketEvent, TicketProvider, TicketStateChangedEvent, UserProvider, UserTicketClosedEvent, UserTicketEvent

public interface AgentTicketForwardedAndClosedEvent extends UserTicketClosedEvent

This event is triggered when a ticket has been forwarded and closed by an agent within the novomind iAGENT Desk process without being answered.

Since:
10.0.120