Package com.novomind.ecom.api.imail.core.event

Interface MessageSentAndTicketClosedEvent

All Superinterfaces:

Event, IncomingMessageInfo, MessageInfo, MessageSentEvent, MessageSentTicketEvent, SentMessageInfo, TicketClosedEvent, TicketEvent, TicketProvider, TicketStateChangedEvent

All Known Subinterfaces:

AgentExternalForwardMessageSentAndTicketClosedEvent, AgentMessageSentAndTicketClosedEvent, AutoExternalForwardMessageSentAndTicketClosedEvent, AutoMessageSentAndTicketClosedEvent, ExternalForwardMessageSentAndTicketClosedEvent, ExternalMessageSentAndTicketClosedEvent, SupervisorExternalForwardMessageSentAndTicketClosedEvent

public interface MessageSentAndTicketClosedEvent
extends MessageSentTicketEvent, TicketClosedEvent

This event is triggered when a message associated with a ticket has been successfully sent and the ticket has been closed within the novomind iAGENT core process.

Since:

10.0.120

Method Summary

Modifier and Type	Method	Description
default TicketState	getTicketState()

Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event

getEventDate

Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo

getIncomingAccount, getIncomingChannel, getIncomingMessage

Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo

getTicketId

Methods inherited from interface com.novomind.ecom.api.imail.model.SentMessageInfo

getOutgoingAccount, getOutgoingChannel, getSentMessage

Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider

getTicket

Methods inherited from interface com.novomind.ecom.api.imail.common.event.TicketStateChangedEvent

getPreviousTicketState

Method Details

getTicketState

default TicketState getTicketState()

Specified by:

getTicketState in interface TicketStateChangedEvent

Returns:

the new TicketState of the ticket after the state change