Package com.novomind.ecom.api.imail.core.event

Interface ExternalForwardMessageSentAndTicketClosedEvent

All Superinterfaces:
Event, IncomingMessageInfo, MessageInfo, MessageSentAndTicketClosedEvent, MessageSentEvent, MessageSentTicketEvent, SentMessageInfo, TicketClosedEvent, TicketEvent, TicketProvider, TicketStateChangedEvent
All Known Subinterfaces:
AgentExternalForwardMessageSentAndTicketClosedEvent, AutoExternalForwardMessageSentAndTicketClosedEvent, SupervisorExternalForwardMessageSentAndTicketClosedEvent
public interface ExternalForwardMessageSentAndTicketClosedEvent extends MessageSentAndTicketClosedEvent

This event is triggered when a message associated with a ticket has been externally forwarded within the novomind iAGENT core process and the associated ticket has been closed.

Since:
11.9

  • Method Details

    • getTransactionCode

      Optional<TransactionCode> getTransactionCode()
      This method returns the optional TransactionCode that has been applied during the external forward operation of the ticket.
      Returns:
      the optional TransactionCode of the ticket.
      Since:
      11.9