Package com.novomind.ecom.api.imail.core.event

Interface ExternalForwardMessageSentAndTicketClosedEvent

All Superinterfaces:

Event, IncomingMessageInfo, MessageInfo, MessageSentAndTicketClosedEvent, MessageSentEvent, MessageSentTicketEvent, SentMessageInfo, TicketClosedEvent, TicketEvent, TicketProvider, TicketStateChangedEvent

All Known Subinterfaces:

AgentExternalForwardMessageSentAndTicketClosedEvent, AutoExternalForwardMessageSentAndTicketClosedEvent, SupervisorExternalForwardMessageSentAndTicketClosedEvent

public interface ExternalForwardMessageSentAndTicketClosedEvent
extends MessageSentAndTicketClosedEvent

This event is triggered when a message associated with a ticket has been externally forwarded within the novomind iAGENT core process and the associated ticket has been closed.

Since:

11.9

Method Summary

Modifier and Type	Method	Description
java.util.Optional<TransactionCode>	getTransactionCode()	This method returns the optional TransactionCode that has been applied during the external forward operation of the ticket.

Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event

getEventDate

Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo

getIncomingAccount, getIncomingChannel, getIncomingMessage

Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo

getTicketId

Methods inherited from interface com.novomind.ecom.api.imail.core.event.MessageSentAndTicketClosedEvent

getTicketState

Methods inherited from interface com.novomind.ecom.api.imail.model.SentMessageInfo

getOutgoingAccount, getOutgoingChannel, getSentMessage

Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider

getTicket

Methods inherited from interface com.novomind.ecom.api.imail.common.event.TicketStateChangedEvent

getPreviousTicketState

Method Detail

getTransactionCode

java.util.Optional<TransactionCode> getTransactionCode()

This method returns the optional TransactionCode that has been applied during the external forward operation of the ticket.

Returns:

the optional TransactionCode of the ticket.

Since:

11.9