AutoTicketClosedEvent (ecom-api-iagent 12.24.3 API)

All Superinterfaces:

Event, IncomingMessageInfo, MessageInfo, TicketClosedEvent, TicketEvent, TicketProvider, TicketStateChangedEvent
```
public interface AutoTicketClosedEvent
extends TicketClosedEvent
```
This event is triggered when a ticket has been closed automatically e.g. due to the configuration of the ticket's category.

Since:

10.0.120

- Method Summary
  
  All Methods Instance Methods Default Methods
  Modifier and Type Method Description
  
  default TicketState getTicketState()
  - Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
    getEventDate
  - Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
    getIncomingAccount, getIncomingChannel, getIncomingMessage
  - Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
    getTicketId
  - Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
    getTicket
  - Methods inherited from interface com.novomind.ecom.api.imail.common.event.TicketStateChangedEvent
    getPreviousTicketState

- Method Detail
  - getTicketState
```
default TicketState getTicketState()
```
    Specified by:
    
    getTicketState in interface TicketStateChangedEvent
    
    Returns:
    
    the new TicketState of the ticket after the state change