Interface SupervisorTicketForwardedAndClosedEvent

All Superinterfaces:
Event, IncomingMessageInfo, MessageInfo, TicketClosedEvent, TicketEvent, TicketProvider, TicketStateChangedEvent, UserProvider, UserTicketClosedEvent, UserTicketEvent

public interface SupervisorTicketForwardedAndClosedEvent extends UserTicketClosedEvent

This event is triggered when a ticket has been forwarded and closed by a supervisor within the novomind iAGENT routing process without being answered.

Since:
10.0.120