Interface AgentTicketForwardAndCloseAction
- All Superinterfaces:
AgentTicketAction,AgentTicketCloseAction,IncomingMessageInfo,MessageInfo,TicketProvider,UserProvider
- All Known Subinterfaces:
AgentTicketForwardAndMultiCloseAction
This action is performed when an agent is forwarding and closing a ticket without answer within the novomind iAGENT Desk process.
- Since:
- 10.0.120
-
Method Summary
Methods inherited from interface com.novomind.ecom.api.imail.agent.action.AgentTicketCloseAction
getTransactionCodeMethods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessageMethods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketIdMethods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicketMethods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider
getUser