Package com.novomind.ecom.api.imail.model

Interface OutgoingMessageInfo

All Superinterfaces:
IssueRoutingInfo, MessageInfo, TicketProvider, TicketRoutingInfo
All Known Subinterfaces:
AgentOutgoingMailInfoViewContext, AgentTicketAnsweredClearanceRequiredEvent, AgentTicketAnsweredEvent, AutoTicketAnsweredClearanceRequiredEvent, AutoTicketAnsweredEvent, ExternalTicketAnsweredClearanceRequiredEvent, ExternalTicketAnsweredEvent, OutgoingMailInfoViewContext, TicketAnsweredEvent
public interface OutgoingMessageInfo extends MessageInfo, TicketProvider, TicketRoutingInfo
A OutgoingMessageInfo object provides information about an OutgoingMessage.
Since:
10.0.16

  • Method Details

    • getOutgoingMessage

      OutgoingMessage getOutgoingMessage()
      Returns the outgoing message.
      Returns:
      the outgoing message
      Since:
      10.0.16

    • getSendingUser

      Optional<User> getSendingUser()
      Returns the user that sent the message.
      Returns:
      an Optional containing the user that sent the message, or an empty Optional if the sender is an external address or the message was sent automatically
      Since:
      10.0.42