OutgoingMessageInfo (ecom-api-iagent 12.38.0 API)

All Superinterfaces:

MessageInfo, TicketProvider, TicketRoutingInfo

All Known Subinterfaces:

AgentOutgoingMailInfoViewContext, AgentTicketAnsweredClearanceRequiredEvent, AgentTicketAnsweredEvent, AutoTicketAnsweredClearanceRequiredEvent, AutoTicketAnsweredEvent, ExternalTicketAnsweredClearanceRequiredEvent, ExternalTicketAnsweredEvent, OutgoingMailInfoViewContext, TicketAnsweredEvent
```
public interface OutgoingMessageInfo
extends MessageInfo, TicketProvider, TicketRoutingInfo
```
A OutgoingMessageInfo object provides information about an OutgoingMessage.

Since:

10.0.16

- Method Summary
  
  All Methods Instance Methods Abstract Methods
  Modifier and Type Method Description
  
  OutgoingMessage getOutgoingMessage()
  
  java.util.Optional<User> getSendingUser()
  - Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
    getTicketId
  - Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
    getTicket
  - Methods inherited from interface com.novomind.ecom.api.imail.model.TicketRoutingInfo
    getCurrentAssignedAgent, getDueDateOptional, getLastAssignedAgent

- Method Detail
  - getOutgoingMessage
```
OutgoingMessage getOutgoingMessage()
```
    Returns:
    
    the outgoing message
    
    Since:
    
    10.0.16
  - getSendingUser
```
java.util.Optional<User> getSendingUser()
```
    Returns:
    
    the user, that sent the message. If the sender of the message is an external address or has been sent automatically, the user will not be available.
    
    Since:
    
    10.0.42