Package com.novomind.ecom.api.imail.model

package com.novomind.ecom.api.imail.model

Class	Description
AgentDraftMessage	Represents a MailMessage in the personal drafts folder of an agent.
AgentDraftMessageInfo	A AgentDraftMessageInfo object provides information about an AgentDraftMessage.
AgentMessage	Represents a MailMessage in the personal folder of an agent.
AgentMessageInfo	An AgentMessageInfo object provides information about an AgentMessage.
AnswerType	The AnswerType specifies the different operation types available during outgoing message processing.
BacklogCallInfo	A BacklogCallInfo object provides information about a Call in the backlog.
BacklogMessage	Represents a MailMessage in the central backlog.
BacklogMessageInfo	A BacklogMessageInfo object provides information about a BacklogMessage.
CallInfo	A CallInfo object provides additional information about a Call.
CallRoutingInfo	The interface CallRoutingInfo provides additional information about the routing of a Call.
DeliveryFailureMessage	Represents an incoming MailMessage that is a delivery failure notification.
DeliveryFailureMessageInfo	A DeliveryFailureMessageInfo object provides information about a delivery failure message.
ExternalReplyMessage	Represents an incoming MailMessage that has been received by the external 2nd-Level-reply account as answer to a previously sent inquiry.
ExternalReplyMessageInfo	A ExternalReplyMessageInfo object provides information about an ExternalReplyMessage.
IncomingMessage	Represents an incoming MailMessage that has been received by an incoming account
IncomingMessageInfo	A IncomingMessageInfo object provides information about an IncomingMessage.
IssueRoutingInfo	The interface IssueRoutingInfo provides additional information about the routing of an Issue.
MailMessage	Represents an object, that has a jakarta.mail.Message
MessageInfo	A MessageInfo object provides information about a message
OptionalBacklogMessageInfo	A OptionalBacklogMessageInfo object provides optional information about a BacklogMessage.
OptionalSentMessageInfo	A OptionalSentMessageInfo object provides optional information about a SentMessage.
OutgoingMessage	Represents a MailMessage that has been answered and is waiting to be processed e.g.
OutgoingMessageInfo	A OutgoingMessageInfo object provides information about an OutgoingMessage.
PreSendAgentMessage	Represents a message immediately before being sent to the outgoing queue by an agent.
PreSendAgentMessageInfo	A PreSendAgentMessageInfo object provides information about a PreSendAgentMessage.
PreSendMessage	Represents a message immediately before being sent.
PreSendMessageInfo	A PreSendMessageInfo object provides information about a PreSendMessage.
Process	A process represents a collection of Tickets
QuickCaseMessage	Represents a quick case message.
QuickCaseMessageInfo	A QuickCaseMessageInfo object provides information about a QuickCaseMessage.
SentMessage	Represents a MailMessage that has been sent successfully
SentMessageInfo	A SentMessageInfo object provides information about a SentMessage.
TemplateMessage	Represents a MailMessage used as template e.g.
Ticket	Represents a customer ticket
TicketRoutingInfo	The interface TicketRoutingInfo provides additional information about the routing of a Ticket.