Package com.novomind.ecom.api.imail.model

Interface AgentMessageInfo

All Superinterfaces:

MessageInfo, TicketProvider

All Known Subinterfaces:

AgentEditorMailInfoViewContext, AgentInternalForwardedTicketRoutedEvent, AgentMailEditorViewContext, AgentMailInfoViewContext, AgentMessageDeselectedEvent, AgentMessageSelectedEvent, AgentMessageSelectionChangedEvent, AgentResubmittedTicketRoutedEvent, AgentTicketManuallyRoutedEvent, AutoInternalForwardedTicketRoutedEvent, AutoResubmittedTicketRoutedEvent, AutoTicketRoutedEvent, SupervisorInternalForwardedTicketRoutedEvent, SupervisorTicketManuallyRoutedEvent, TicketRoutedEvent, UserTicketRoutedEvent

public interface AgentMessageInfo
extends MessageInfo, TicketProvider

An AgentMessageInfo object provides information about an AgentMessage.

Since:

10.0.16

Method Summary

Modifier and Type	Method	Description
AgentMessage	getAgentMessage()

Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo

getTicketId

Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider

getTicket

Method Details

getAgentMessage

AgentMessage getAgentMessage()

Returns:

the AgentMessage

Since:

10.0.16