- All Superinterfaces:
public interface AgentResubmittedTicketRoutedEvent extends UserTicketRoutedEvent
This event is triggered when a ticket has been routed to an agent due to a previous resubmit operation that has been triggered by the agent itself and has exceeded its due date.
All Methods Instance Methods Default Methods Modifier and Type Method Description
getUser()Returns the user
Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
Methods inherited from interface com.novomind.ecom.api.imail.routing.event.TicketRoutedEvent