Package com.novomind.ecom.api.imail.routing.event

Interface UserTicketRoutedEvent

All Superinterfaces:
AgentMessageInfo, Event, IncomingMessageInfo, MessageInfo, TicketEvent, TicketProvider, TicketRoutedEvent, TicketStateChangedEvent, UserProvider, UserTicketEvent
All Known Subinterfaces:
AgentInternalForwardedTicketRoutedEvent, AgentResubmittedTicketRoutedEvent, AgentTicketManuallyRoutedEvent, SupervisorInternalForwardedTicketRoutedEvent, SupervisorTicketManuallyRoutedEvent
public interface UserTicketRoutedEvent extends UserTicketEvent, TicketRoutedEvent

This event is triggered when a ticket has been routed to an agent by a user manually.

Since:
11.22