Package com.novomind.ecom.api.imail.agent.frontend.event

Interface AgentMessageSelectionChangedEvent

All Superinterfaces:
AgentMessageInfo, Event, IncomingMessageInfo, MessageInfo, OptionalCategoryProvider, OptionalTenantProvider, TicketEvent, TicketProvider, UserProvider, UserTicketEvent
All Known Subinterfaces:
AgentMessageDeselectedEvent, AgentMessageSelectedEvent
public interface AgentMessageSelectionChangedEvent extends UserTicketEvent, AgentMessageInfo, OptionalCategoryProvider, OptionalTenantProvider

This event is triggered when a message has been selected or deselected by an agent in the agent's personal inbox folder of the novomind iAGENT Desk. The AgentMessageSelectionChangedEvent also provides the optional Category and Tenant of the Ticket related to the message before the event is triggered.

Since:
12.17

  • Method Details

    • isClearanceAuthorization

      boolean isClearanceAuthorization()
      Indicates whether the message has been selected or deselected for clearance authorization.
      Returns:
      true if the message has been selected or deselected for clearance authorization, otherwise false
      Since:
      12.17