Package com.novomind.ecom.api.imail.model

Interface CallRoutingInfo

All Known Subinterfaces:

BacklogCallInfo

public interface CallRoutingInfo

The interface CallRoutingInfo provides additional information about the routing of a Call.

Since:

12.7

Method Summary

Modifier and Type	Method	Description
java.util.Optional<java.time.Duration>	getRoutingDuration()	The routing duration is the elapsed time between the enqueued date and first routed date.

Method Detail

getRoutingDuration

java.util.Optional<java.time.Duration> getRoutingDuration()

The routing duration is the elapsed time between the enqueued date and first routed date. The optional will be empty if the call has not been routed yet.

Returns:

the routing duration of this call as a duration object.

Since:

12.7