Interface CallRoutingInfo
- All Superinterfaces:
IssueRoutingInfo
- All Known Subinterfaces:
BacklogCallInfo
The interface
CallRoutingInfo
provides additional
information about the routing of a Call
.- Since:
- 12.7
-
Method Summary
Methods inherited from interface com.novomind.ecom.api.imail.model.IssueRoutingInfo
getCurrentAssignedAgent, getExpectedWaitTime, getLastAssignedAgent, getNumberOfAvailableAgents, getRoutingDuration, getWaitingPosition