CallRoutingInfo (ecom-api-iagent 12.40.2 API)

All Known Subinterfaces:

BacklogCallInfo
```
public interface CallRoutingInfo
```
The interface CallRoutingInfo provides additional information about the routing of a Call.

Since:

12.7

Method Summary

All Methods Instance Methods Abstract Methods
Modifier and Type	Method	Description
`java.util.Optional<java.time.Duration>`	`getRoutingDuration()`	The routing duration is the elapsed time between the enqueued date and first routed date.

- Method Detail
  - getRoutingDuration
```
java.util.Optional<java.time.Duration> getRoutingDuration()
```
    The routing duration is the elapsed time between the enqueued date and first routed date. The optional will be empty if the call has not been routed yet.
    
    Returns:
    
    the routing duration of this call as a duration object.
    
    Since:
    
    12.7