Interface PreSendAgentMessageInfo

All Superinterfaces:
MessageInfo
All Known Subinterfaces:
AgentTicketSendAndCloseAction, AgentTicketSendAndMultiCloseAction, AgentTicketSendIntermediateAction

public interface PreSendAgentMessageInfo extends MessageInfo
A PreSendAgentMessageInfo object provides information about a PreSendAgentMessage.
Since:
10.0.120
  • Method Details

    • getPreSendAgentMessage

      PreSendAgentMessage getPreSendAgentMessage()
      Returns:
      the PreSendAgentMessage
      Since:
      10.0.120
    • getOutgoingAccount

      Account getOutgoingAccount()
      Returns:
      the outgoing account of the message.
      Since:
      10.0.120
    • getOutgoingChannel

      Channel getOutgoingChannel()
      Returns:
      the outgoing channel of the message.
      Since:
      10.0.120