Package com.novomind.ecom.api.imail.agent.action

Interface AgentTicketSendIntermediateAction

All Superinterfaces:

AgentTicketAction, IncomingMessageInfo, MessageInfo, PreSendAgentMessageInfo, TicketProvider, UserProvider

public interface AgentTicketSendIntermediateAction
extends AgentTicketAction, PreSendAgentMessageInfo

This action is performed when an agent is sending an intermediate reply to a ticket within the novomind iAGENT Desk process.

Since:

10.0.120

Method Summary

Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo

getIncomingAccount, getIncomingChannel, getIncomingMessage

Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo

getTicketId

Methods inherited from interface com.novomind.ecom.api.imail.model.PreSendAgentMessageInfo

getOutgoingAccount, getOutgoingChannel, getPreSendAgentMessage

Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider

getTicket

Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider

getUser