Interface AgentTicketSendAndCloseAction
-
- All Superinterfaces:
AgentTicketAction,AgentTicketCloseAction,IncomingMessageInfo,MessageInfo,PreSendAgentMessageInfo,TicketProvider,UserProvider
- All Known Subinterfaces:
AgentTicketSendAndMultiCloseAction
public interface AgentTicketSendAndCloseAction extends AgentTicketCloseAction, PreSendAgentMessageInfo
This action is performed when an agent is sending the answer to a ticket within the novomind iAGENT Desk process.
- Since:
- 10.0.120
-
-
Method Summary
-
Methods inherited from interface com.novomind.ecom.api.imail.agent.action.AgentTicketCloseAction
getTransactionCode
-
Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
-
Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
-
Methods inherited from interface com.novomind.ecom.api.imail.model.PreSendAgentMessageInfo
getOutgoingAccount, getOutgoingChannel, getPreSendAgentMessage
-
Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket
-
Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider
getUser
-
-