Interface AgentTicketSendAndCloseAction
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- All Superinterfaces:
AgentTicketAction,AgentTicketCloseAction,IncomingMessageInfo,MessageInfo,PreSendAgentMessageInfo,TicketProvider,UserProvider
public interface AgentTicketSendAndCloseAction extends AgentTicketCloseAction, PreSendAgentMessageInfo
This action is performed when an agent is sending the answer to a ticket within the novomind iAGENT Desk process.
- Since:
- 10.0.120
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Method Summary
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Methods inherited from interface com.novomind.ecom.api.imail.agent.action.AgentTicketCloseAction
getTransactionCode
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Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
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Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
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Methods inherited from interface com.novomind.ecom.api.imail.model.PreSendAgentMessageInfo
getOutgoingAccount, getOutgoingChannel, getPreSendAgentMessage
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Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket
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Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider
getUser
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