Package com.novomind.ecom.api.imail.model

Interface CallInfo

  • All Known Subinterfaces:
    BacklogCallInfo
    public interface CallInfo
    A CallInfo object provides additional information about a Call.
    Since:
    12.7

    • Method Summary

      All Methods Instance Methods Abstract Methods 
      Modifier and Type Method Description
      java.util.Optional<java.time.Duration> getTotalDeliveredDuration()
      The total delivered duration is the elapsed time while the call is ringing at a device.
      java.time.Duration getTotalDuration()
      The total duration of a call is the elapsed time between the received date and the finished date.
      java.util.Optional<java.time.Duration> getTotalEstablishedDuration()
      The total established duration is the elapsed time while the participants of the call can talk to each other (including on hold).

    • Method Detail

      • getTotalDuration

        java.time.Duration getTotalDuration()
        The total duration of a call is the elapsed time between the received date and the finished date. If the call has not been finished yet, the duration of the call is the elapsed time between the received date and the current time now.
        Returns:
        the total duration of this call as a duration object.
        Since:
        12.7

      • getTotalDeliveredDuration

        java.util.Optional<java.time.Duration> getTotalDeliveredDuration()
        The total delivered duration is the elapsed time while the call is ringing at a device. Since a call can ring at more than one device during its lifetime, all ringing durations will be summed up. The duration updates when leaving the delivered state. The optional will be empty if the call has not been delivered at any device yet.
        Returns:
        the sum of all ringing durations of this call as duration object.
        Since:
        12.7

      • getTotalEstablishedDuration

        java.util.Optional<java.time.Duration> getTotalEstablishedDuration()
        The total established duration is the elapsed time while the participants of the call can talk to each other (including on hold). Since a call can be transferred to multiple participants during its lifetime, all talking durations will be summed up. The duration updates when leaving the established state. The optional will be empty if the call has not been established at any device yet.
        Returns:
        the sum of all talking durations of this call as duration object.
        Since:
        12.7