ExternalReplyMessageInfo (ecom-api-iagent 12.43.7 API)

All Superinterfaces:

MessageInfo

All Known Subinterfaces:

ExternalReplyMailInfoViewContext, ExternalReplyMessageManipulationInput, ExternalReplyMessageReceivedEvent
```
public interface ExternalReplyMessageInfo
extends MessageInfo
```
A ExternalReplyMessageInfo object provides information about an ExternalReplyMessage.

Since:

10.0.16

Method Summary

All Methods Instance Methods Abstract Methods
Modifier and Type	Method	Description
`Account`	`getExternalReplyAccount()`
`Channel`	`getExternalReplyChannel()`
`ExternalReplyMessage`	`getExternalReplyMessage()`

Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId

- Method Detail
  - getExternalReplyMessage
```
ExternalReplyMessage getExternalReplyMessage()
```
    Returns:
    
    the external reply message
    
    Since:
    
    10.0.16
  - getExternalReplyAccount
```
Account getExternalReplyAccount()
```
    Returns:
    
    the account the external reply message was received on
    
    Since:
    
    11.10
  - getExternalReplyChannel
```
Channel getExternalReplyChannel()
```
    Returns:
    
    the channel the external reply message was received through
    
    Since:
    
    11.10