Package com.novomind.ecom.api.imail.core.event

Interface ExternalReplyMessageReceivedEvent

All Superinterfaces:

Event, ExternalReplyMessageInfo, MessageInfo

public interface ExternalReplyMessageReceivedEvent
extends Event, ExternalReplyMessageInfo

This event is triggered when an external reply message has been received.

Since:

11.10

Method Summary

Modifier and Type	Method	Description
IncomingBindings	getIncomingBindings()	Returns the IncomingBindings object.
Optional<Ticket>	getTicket()	Returns an Optional containing the associated Ticket if the Ticket was found or an empty Optional if the associated Ticket could not be found.

Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event

getEventDate

Methods inherited from interface com.novomind.ecom.api.imail.model.ExternalReplyMessageInfo

getExternalReplyAccount, getExternalReplyChannel, getExternalReplyMessage

Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo

getTicketId

Method Details

getTicket

Optional<Ticket> getTicket()

Returns an Optional containing the associated Ticket if the Ticket was found or an empty Optional if the associated Ticket could not be found.

Returns:

the Optional containing the associated Ticket or an empty Optional

getIncomingBindings

IncomingBindings getIncomingBindings()

Returns the IncomingBindings object. The IncomingBindings object may be used to pass any transient data to other Apps. Please note that other Apps may read or write to the same IncomingBindings object to share the contained data between each other.

Returns:

the IncomingBindings object to share transient data with other Apps

Since:

11.10