Package com.novomind.ecom.api.imail.model

Interface Process

public interface Process
A process represents a collection of Tickets
Since:
10.0.120

  • Method Details

    • getId

      Long getId()
      Returns:
      the id of this process
      Since:
      10.0.120

    • getTicketIds

      Set<Long> getTicketIds()
      Returns:
      the set of ids of tickets assigned to this process as an unmodifiable set
      Since:
      10.0.120

    • getTickets

      Set<Ticket> getTickets()

      Get the set of tickets assigned to this process as an unmodifiable set.

      Please note: Loading all tickets of a process may be very expensive. If you only need the ids of the tickets please use getTicketIds

      Returns:
      the set of tickets assigned to this process as an unmodifiable set
      Since:
      10.0.120

    • getNotes

      IssueNotes getNotes()
      Returns:
      the IssueNotes contains all notes associated with the process and issues assigned to the process
      Since:
      10.0.146