Package com.novomind.ecom.api.imail.model

Interface Process

public interface Process
A process represents a collection of Tickets
Since:
10.0.120

  • Method Summary

    Modifier and Type
    Method
    Description
    Long
    getId()
    Returns the id of this process.
    IssueNotes
    getNotes()
    Returns the IssueNotes containing all notes associated with the process and issues assigned to the process.
    Set<Long>
    getTicketIds()
    Returns the set of ids of tickets assigned to this process as an unmodifiable set.
    Set<Ticket>
    getTickets()
    Get the set of tickets assigned to this process as an unmodifiable set.

  • Method Details

    • getId

      Long getId()
      Returns the id of this process.
      Returns:
      the id of this process
      Since:
      10.0.120

    • getTicketIds

      Set<Long> getTicketIds()
      Returns the set of ids of tickets assigned to this process as an unmodifiable set.
      Returns:
      the set of ids of tickets assigned to this process as an unmodifiable set
      Since:
      10.0.120

    • getTickets

      Set<Ticket> getTickets()

      Get the set of tickets assigned to this process as an unmodifiable set.

      Please note: Loading all tickets of a process may be very expensive. If you only need the ids of the tickets please use getTicketIds

      Returns:
      the set of tickets assigned to this process as an unmodifiable set
      Since:
      10.0.120

    • getNotes

      IssueNotes getNotes()
      Returns the IssueNotes containing all notes associated with the process and issues assigned to the process.
      Returns:
      the IssueNotes contains all notes associated with the process and issues assigned to the process
      Since:
      10.0.146