Interface PostIncomingMessageEvent
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- All Superinterfaces:
BacklogMessageInfo
,Event
,IncomingBindingsProvider
,IncomingMessageInfo
,IncomingMessageInput
,MessageInfo
,TicketProvider
,TicketRoutingInfo
public interface PostIncomingMessageEvent extends Event, IncomingMessageInput, BacklogMessageInfo, TicketProvider
ThePostIncomingMessageEvent
is an event providing all relevant data for the extension pointPostIncomingMessageListener
.- Since:
- 12.33
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Method Summary
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Methods inherited from interface com.novomind.ecom.api.imail.model.BacklogMessageInfo
getBacklogMessage
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Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate
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Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
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Methods inherited from interface com.novomind.ecom.api.imail.core.input.IncomingMessageInput
getIncomingBindings, getTicketStorage
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Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
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Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket
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Methods inherited from interface com.novomind.ecom.api.imail.model.TicketRoutingInfo
getCurrentAssignedAgent, getDueDateOptional, getLastAssignedAgent
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